The sticking point
Demand from North America grew, from medical professionals, therapists, stores and distributors. In the United States, calling a supplier free of charge is the norm, and an international number immediately stands out there.
Without a contact number in the US, Springer.one ran the risk of clinics and partners being slower to call, while with a medical product in particular they want a quick answer.
What we set up
A US toll-free number. Callers in the United States reach Springer.one without paying for the call, on the kind of number they are used to with any supplier.
How the call flows
- The caller United States Calls a toll-free number, as with any American supplier.
- Our network CallFactory Our own license in the United States. There is no intermediary in the route.
- Who answers The company's own team or a local office, depending on the customer.
