Socoges

How Socoges expanded into Spain with an international phone number from CallFactory for local growth.

Italian engineering and technology company Socoges has built a strong reputation over decades as a provider of high-quality engines, power systems, and industrial solutions. Headquartered in Monopoli, Italy, Socoges specializes in importing, distributing, and supporting advanced diesel and gas engines for marine, industrial, agricultural, and energy applications - serving clients who need performance, reliability, and technical excellence.

About Socoges

Founded in the early 1990s, Socoges grew from decades of family-led technical and commercial expertise into a respected engine specialist and equipment supplier. With a core focus on marine propulsion, industrial power units, agricultural machinery, and energy generation technologies, Socoges has differentiated itself through quality products and a dedicated after-sales support network.

Socoges serves a wide array of sectors, from commercial shipping to renewable energy producers, and has cultivated long-term relationships across Europe. Its customer-centric approach - particularly post-sale assistance and technical servicing - has been a cornerstone of its success.

Challenge

Like so many ambitious European manufacturers, Socoges recognized that to grow beyond its Italian roots it needed to be where its customers are - not just geographically, but also in the way those customers communicate.

However, despite its strong reputation in Italy and select international customers, Socoges faced a common challenge: limited local presence in new markets made connecting with potential customers slower and less effective.

As Socoges set its sights on expanding into Spain, the company knew that success in a new market wasn’t just about marketing or logistics - it was about communication. Many Spanish clients were hesitant to call Italian numbers due to roaming fees, unfamiliar prefixes, or uncertainty whether they’d get prompt service. This created a barrier that could slow down lead generation and customer engagement.

Solution

Socoges understood that to be genuinely competitive in the Spanish market, it needed to appear local, responsive, and easy to reach - both for incoming inquiries and ongoing support.

A Spanish International phone number
Socoges partnered with CallFactory to secure an international Spanish phone number that local prospects could dial without hesitation. This strategic move delivered several immediate benefits:

Local presence, global reach
With a Spanish telephone number, Socoges appeared as a local business to Spanish clients, even though its operational centre remains in Italy. This boosted credibility in markets where customer trust and familiarity are key.
Increased lead conversion
Potential clients were more confident calling a Spanish number, resulting in higher engagement rates and more meaningful sales conversations.
Better customer service
Socoges staff could manage Spanish inquiries directly - improving response times and building stronger relationships with local partners and customers.
Cost-effective communications
Spanish customers avoided international calling fees, removing a common friction point. At the same time, the company could centralize inbound calls and track performance through CallFactory’s dashboard.

How CallFactory team supported this setup

🇪🇸 Spanish international phone number

🤝 Easier first contact for Spanish prospects

🔁 Centralized inbound call handling

📊 Improved responsiveness and call tracking

Results & Impact

The strategic implementation of an international Spanish phone number delivered measurable improvements across key business areas.

📍

Stronger local presence in the Spanish market

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Higher engagement and lead conversion

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Improved customer relationships and responses

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Reduced communication barriers for Spanish clients

These improvements helped Socoges compete against local and international suppliers on equal footing. Clients in Spain appreciated the ease of communication and responsiveness, reinforcing Socoges’ reputation as a trusted partner.

The Socoges success story illustrates why international phone numbers are a smart investment for businesses expanding globally. They enhance trust with local audiences, reduce barriers to communication, drive sales and support efficiency, and reinforce brand professionalism.

With a Spanish phone number powered by CallFactory, Socoges didn’t just open a new office - it opened the door to a thriving Spanish customer base.

Looking ahead

Today, Socoges continues to grow its footprint in Spain and beyond, proving that great products deserve great connectivity. By aligning its communication strategy with customer expectations - using international phone numbers - Socoges has strengthened its competitive edge and laid the groundwork for future expansion into new markets.

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