Prowise

Prowise expands into Germany and the UK with local phone numbers for stronger market presence.

Prowise is a leading international provider of interactive hardware and educational technology, supporting schools, universities, and businesses across Europe. As demand for its solutions continued to grow, Prowise identified Germany and the United Kingdom as key regions for further expansion and required a local communication setup to support that.

About Prowise

Prowise provides interactive touchscreens, digital learning tools, and collaboration software for education and professional environments. With a strong reputation across Europe, the company focuses on innovation, usability, and long-term partnerships with educators and organizations.

As Prowise expanded beyond its home markets, Germany and the United Kingdom became strategic priorities. Entering these regions required more than local distributors or translated content, as trust, accessibility, and local presence play a key role in customer decision-making.

Challenge

Expanding into competitive markets such as Germany and the UK meant meeting high expectations around accessibility and communication. In education and B2B sectors, customers expect direct contact through familiar and local channels.

International calling barriers, foreign phone numbers, or unclear contact options can create hesitation. Even with a strong product offering, this friction can slow down adoption and reduce customer confidence.

Solution

To support its international growth strategy, Prowise implemented local phone numbers for both Germany and the United Kingdom, enabling immediate local access for customers in each market.

Local phone numbers for Germany and the UK:

Local accessibility
German and UK customers can contact Prowise using familiar local numbers without international calling.
Increased trust
Local phone numbers reinforce credibility and market commitment from the first interaction.
Centralized operations
Calls route seamlessly to existing sales and support teams without changing internal workflows.
No added complexity
Local presence without physical offices or operational overhead in new international markets.

How CallFactory team supported this setup

🇩🇪 German local phone number

🇬🇧 UK local phone number

🔁 Centralised call routing

📞 Reliable inbound call handling

Results & impact

Introducing local phone numbers in Germany and the UK improved customer engagement, accessibility, and confidence across both markets.

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Higher engagement from German customers

⚡

Improved response rates in the UK market

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Faster conversations with local prospects

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Stronger trust during early sales stages

Prospective customers were more likely to call when they recognized a local number, leading to clearer conversations and quicker decision-making. Existing customers also benefited from improved after-sales support and technical assistance.

Looking ahead

With a strong presence in Germany and the United Kingdom, Prowise has laid a solid foundation for continued international growth. Local phone numbers remain a key part of connecting global innovation with local markets as the company expands across Europe and beyond.

Ready to start?

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🧑‍💻 Setup by a real engineer
⏱ Average setup: 1 business day

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