Luxra

Luxra.ch strengthens Swiss market trust with a local Swiss phone number solution for customers.

Luxra.ch is a premium brand serving customers in Switzerland with a strong focus on reliability, transparency, and customer satisfaction. As part of its market entry strategy, Luxra.ch identified local accessibility as a key factor in building trust and improving conversion rates.

About Luxra.ch

Luxra.ch offers high-quality products in a competitive Swiss market, where professionalism and service quality are essential. The brand focuses on delivering a reliable customer experience built on clarity, responsiveness, and long-term trust.

Although operated by a Dutch entrepreneur, Luxra.ch is fully focused on serving Swiss customers. Entering the Swiss market required more than international logistics, as customers expect familiar local communication channels when contacting businesses.

Challenge

Swiss customers place strong value on local presence, especially when it comes to customer support and pre-sales questions. Foreign phone numbers can quickly create hesitation and reduce trust.

Without a Swiss phone number, Luxra.ch risked appearing distant or unfamiliar. This could limit customer confidence and negatively impact conversion rates in a market where local credibility matters.

Solution

To remove this barrier, Luxra.ch introduced a local Swiss phone number using CallFactory’s international phone number solutions.

A local Swiss phone number for trusted communication:

Local accessibility
Customers can call a familiar Swiss number without hesitation or international calling concerns.
Increased trust
Local presence reinforces credibility and commitment from the very first customer interaction.
Centralized handling
Calls route to the existing Luxra.ch team without disrupting internal support workflows.
Simple setup
No physical office or local staff required while maintaining a trusted Swiss presence.

How CallFactory team supported this setup

🇨🇭 Swiss local phone number

🔁 Seamless call forwarding

☎️ Centralised inbound handling

⚙️ Flexible international configuration

Results & impact

Introducing a Swiss phone number improved customer confidence, engagement, and accessibility across the Swiss market.

📞

Higher call engagement from Swiss customers

🤝

Improved trust during first contact

⚡

Faster resolution of customer questions

⭐

Stronger premium brand perception

Visitors felt more confident reaching out when they saw a Swiss number on the website. Calls increased, questions were resolved more quickly, and the overall customer experience became more consistent with Luxra.ch’s premium positioning.

Looking ahead

With a trusted local communication setup in place, Luxra.ch continues to grow its presence in Switzerland. Local phone numbers remain a key part of supporting international growth while maintaining strong local credibility.

Ready to start?

We want only 100% happy customers - let our support team make you happy with a perfect phone number!

🔒 No payment required
🧑‍💻 Setup by a real engineer
⏱ Average setup: 1 business day

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