Laelaps-Paris

Laelaps-Paris elevates European customer experience with a Dutch international phone number.

Laelaps-Paris is a premium Parisian fashion house known for artisanal craftsmanship and personalised service. As demand grew across Europe, the brand required a local and accessible communication channel to support trust, engagement, and conversion beyond France.

About Laelaps-Paris

Laelaps-Paris creates luxury fashion pieces with a strong focus on quality, detail, and craftsmanship. The brand combines curated collections with a personalised customer experience tailored to high-value purchases.

As interest increased from customers across Europe, Laelaps-Paris needed to ensure accessibility beyond its home market. Providing a familiar and trusted contact option became essential for serving international fashion buyers.

Challenge

European customers were hesitant to call unfamiliar international numbers due to cost concerns and uncertainty around reachability. While email support was effective, many customers preferred real-time interaction for luxury purchases.

Without a local-feeling phone number, Laelaps-Paris risked slower decision-making, reduced engagement, and missed opportunities to build trust during pre-purchase conversations.

Solution

To remove these barriers, Laelaps-Paris introduced a Dutch international phone number using CallFactory’s international phone number solutions.

A Dutch international phone number for European accessibility:

Familiar dialling
Customers across Europe can call a recognisable number that feels local and familiar.
Lower hesitation
Reduces concerns around cost and complexity when contacting a luxury fashion brand.
Stronger trust
Local presence without physical offices.
Scalable support
Suitable for seasonal demand and growth.

How CallFactory team supported this setup

🇳🇱 Dutch international phone number

📲 Smart call routing

🎧 Voicemail and callback options

📊 Call analytics and tracking

Results & impact

Introducing a Dutch international phone number improved engagement, accessibility, and customer confidence across Europe.

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Higher inbound calls from European customers

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Improved conversion for high-value purchases

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Stronger perception of personalised service

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Increased customer satisfaction and loyalty

Customers were more comfortable calling when the number felt accessible and familiar. This led to faster decisions, clearer conversations, and stronger relationships with European buyers.

Looking ahead

With a scalable communication setup in place, Laelaps-Paris continues to strengthen its European presence. International phone numbers remain a key element in delivering premium service across borders.

Ready to start?

We want only 100% happy customers - let our support team make you happy with a perfect phone number!

🔒 No payment required
🧑‍💻 Setup by a real engineer
⏱ Average setup: 1 business day

You'll receive an email to test your number before going live.

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