Hardman Design

Hardman Design crafts global reach with a German international phone number for trusted local engagement.

Hardman Design is a handcrafted furniture brand founded in the United Kingdom and known for bespoke wooden pieces that combine contemporary design with enduring quality. As Germany became a key growth market, the brand required a local communication setup to build trust and support customer engagement.

About Hardman Design

Founded in 2012 by Liam Hardman, Hardman Design creates bespoke furniture with a strong focus on craftsmanship, materials, and detail. The brand is recognised for premium quality and personalised design consultations.

Germany has become a cornerstone market for Hardman Design’s European expansion. Serving German customers effectively required overcoming language and distance barriers while maintaining a premium, local-feeling customer experience.

Challenge

Entering the German market meant meeting high expectations around trust, accessibility, and local presence. German customers prefer dealing with businesses that feel reachable and familiar.

Relying on UK-based contact details created hesitation for potential buyers. Hardman Design needed a way to support detailed product discussions without friction or perceived distance.

Solution

To strengthen its presence in Germany, Hardman Design introduced a German international phone number using CallFactory’s international phone number solutions.

A German international phone number for local trust:

Local presence
German customers can call a familiar national number with confidence and local trust.
Lower hesitation
Reduces friction around international dialling.
Better consultations
Easier discussions around design and customisation with direct access to experts.
Competitive edge
Stronger differentiation in the furniture market.

How CallFactory team supported this setup

🇩🇪 German international phone number

🌐 Integration across website and marketing channels

🔁 Centralised call handling

✅ Reliable inbound call routing

Results & impact

Introducing a German phone number improved engagement, trust, and conversion in the German market.

📞

Higher inbound enquiries from Germany

⭐

Improved customer trust and confidence

💬

More effective project consultations

📈

Increased conversion from German traffic

German customers were more comfortable calling when they saw a local number. This supported clearer conversations, stronger relationships, and more efficient sales interactions.

Looking ahead

With a strong local communication setup in place, Hardman Design continues to expand its presence in Germany. Local phone numbers remain a key part of supporting premium service and international growth.

Ready to start?

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🔒 No payment required
🧑‍💻 Setup by a real engineer
⏱ Average setup: 1 business day

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