The sticking point
A company looking for a consultant only calls once that first contact feels easy and professional. A foreign number or an unclear way to get in touch is then a reason to put the call off a little longer, however strong the expertise.
ACENTUM wanted German prospects and customers to be able to reach a consultant without call charges and without having to make an international call.
What we set up
A German toll-free number. The call is free for the caller, who can already see that from the number, so the hurdle to calling a consultant disappears.
How the call flows
- The caller Germany Calls a toll-free number and pays nothing for the call.
- Our network CallFactory Our own license in Germany. There is no intermediary in the route.
- Who answers The company's own team or a local office, depending on the customer.
