ACENTUM

ACENTUM strengthens customer trust in Germany with a local 0800 toll-free phone number.

ACENTUM is an international consulting firm specialising in strategy, transactions, and transformation. As Germany became a key growth market, ACENTUM required a local and accessible communication channel to meet high expectations around trust and professionalism.

About ACENTUM

ACENTUM supports organisations across industries such as chemicals, life sciences, energy, and industrial manufacturing. With decades of experience, the firm is known for delivering measurable results and long-term value.

Germany is one of ACENTUM’s most important European markets. Success in this region depends on clear communication, local accessibility, and trust from the very first interaction.

Challenge

German businesses expect easy and professional access to consultants. Foreign phone numbers or unclear contact options can create hesitation, even when expertise is strong.

ACENTUM needed a way for German prospects and clients to reach consultants easily, without cost barriers or international dialing complexity.

Solution

To meet these expectations, ACENTUM introduced a local German 0800 toll-free number using CallFactory’s international phone number solutions.

A German 0800 number for local accessibility:

Free access
Callers in Germany can reach ACENTUM without call charges or international dialing barriers.
Local trust
The 0800 format signals professionalism and reliability from the very first interaction.
Easy first contact
Removes hesitation for new prospects.
Consistent experience
Local access with centralised operations.

How CallFactory team supported this setup

🇩🇪 German 0800 toll-free number

🔁 Centralised call routing

✅ Reliable inbound handling

🌍 Scalable international configuration

Results & impact

Introducing a German 0800 number improved accessibility, trust, and lead quality in the German market.

📈

Higher engagement from German prospects

✨

Improved trust during first contact

📞

Increased quality of inbound enquiries

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Smoother onboarding of new clients

Visitors immediately recognised the local toll-free number, which increased confidence and encouraged direct contact. This resulted in clearer conversations and stronger early relationships.

Looking ahead

With a trusted local communication setup in place, ACENTUM continues to expand its presence in Germany while maintaining high standards of accessibility and service.

Ready to start?

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🔒 No payment required
🧑‍💻 Setup by a real engineer
⏱ Average setup: 1 business day

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