IVR forwarding
Simple and efficient setup to forward calls from your business number to any destination. Great if you don’t need VoIP phones or complex call tools.
- Forward calls instantly to any location or device, no setup delays
- Keep your current tools, no need for VoIP or complex systems
- Simple setup that’s easy to manage and scale when needed
Need help with your order?
0800-235 3227
- Fastest delivery
- Free number retention
- 14-day return period

System best suites
Perfect for small businesses that need simple and flexible call routing without complex phone setups.
Product support teams
Forward incoming calls to the right product specialist without delay. Ideal for support teams offering fast, clear answers without using internal phone systems.
Freelance consultants
Route calls directly to mobile or landline. Great for professionals who don’t sit in one office but want to stay reachable for every lead or project.
Remote-first companies
Help distributed teams manage inbound calls without complicated VoIP setups. Just choose where the calls should go - home, abroad, or mobile.
Single-location businesses
Simplify your call setup with direct call forwarding to your shop, office, or location. No need for software or hardware installations.
Good to know
IVR forwarding explained
An IVR (Interactive Voice Response) helps guide callers through a simple phone menu. It forwards calls directly to a person or device based on your settings — no call center or app needed.
Forwarding without VoIP or new hardware
You don’t need to install anything to get started. Use your current phone — mobile or landline — and set up forwarding rules in minutes from your dashboard.
Keeping your number, changing your setup
Already have a number? We can help port it in. You keep your business identity and still benefit from all smart routing options.
Phone system setups
Choose the setup that fits your team size, features, and payment preference.
Annual Starter
Best for small setups - fewer features, lower price, billed once per year.
€12.50 / month
billed annually, $150/year- Forward to 1 number
- Outbound calls - €0.10 / min
- Inbound calls - Free
- Mobile outbound calls - €0.10 / min
- Welcome message
- WhatsApp Business
- Text-to-speech assistant
Monthly Business
All features unlocked. Monthly payments with full flexibility.
€49.00 / month
- Forward to 10 numbers
- Outbound calls - €0.50 / min
- Inbound calls - Free
- Mobile outbound calls - €0.10 / min
- Welcome message
- WhatsApp Business
- Text-to-speech assistant
- Team dashboard
- VoIP device support
- Opening hours
- Selection menu (IVR)
- Premium setup support
Simple step-by-step setup
Pick your number
Choose the business number that fits your goals.
Pick your phone system
Select the setup with the features and pricing you prefer.
Get confirmation
We'll send a confirmation email once everything is ready.
Start using it
Your number is active - start taking calls and managing them in your dashboard.
Powerful features included
Easily handle incoming calls, improve customer communication, and keep your business reachable at all times.
Call forwarding
Your phone number is a virtual number. This means every incoming call is connected to a device. This can be a landline or mobile.
Selection menu (IVR)
Not every employee can help every caller. With a menu, you quickly connect callers to the right person or team.
Statistics by email
Your daily, weekly or monthly overview of call statistics conveniently in your email. Of course included with your phone number.
Smart voicemail system
You never have to miss a call, even when all your employees are busy, the queue is too long or you are otherwise unable to answer.
IVR forwarding FAQ
Find quick answers about how the system works, what’s included, and how to get started.
IVR forwarding allows you to route incoming calls using a smart menu without using VoIP or hardware. Set it up online, define where calls should go, and our system handles the rest instantly.
Yes. You can forward calls to mobiles, landlines, or international destinations. The system works seamlessly across borders and time zones.
No VoIP or special devices are needed. You can use your existing phones and simply set up call destinations in your dashboard.
Yes. In most cases, you can port your existing business number to Belfabriek and start using the IVR system without changing your contact details.
Definitely. Calls can be routed to individual mobile phones or home offices, making this solution perfect for freelancers and hybrid teams.
You can set up as many call destinations as you need. Route based on the caller’s input, time of day, or other conditions.
Yes. The system is fully self-managed. Log into your dashboard anytime to update routes, change menu options, or add team members.
No hidden fees. Everything is clearly included in your monthly plan. Setup is free, and you can start using the system as soon as your number is activated.