IVR 0800
Give callers a smooth start with IVR on a free-to-call number. Route incoming calls professionally and offer instant help before a team member picks up.
- Welcome callers with a smooth, professional start to each conversation
- Help customers instantly before the phone is even answered
- Route inquiries quickly to the right person without delay
Need help with your order?
0800-235 3227
- Fastest delivery
- Free number retention
- 14-day return period

System best suites
Made for organizations that want to offer free, helpful, and professional support before a call is picked up by a team member.
Customer service hotlines
Give customers a smooth experience by greeting them with a professional voice menu and routing their calls quickly to the right department.
Healthcare support lines
Provide clear call routing for patients or clients looking for help. Make sure every call is answered fast, especially when it matters most.
Educational helplines
Help students, parents, or staff reach the right support channel. A simple way to manage calls without overwhelming your team.
Product info & sales calls
Offer a friendly first impression with an IVR that guides customers through products or services before connecting to a real person.
Good to know
Understanding IVR and 0800 numbers
An IVR (Interactive Voice Response) system helps callers reach the right person quickly using voice menus. Combined with a toll-free 0800 number, this gives your callers a professional, friendly start — at no cost to them.
Toll-free for your customers
0800 numbers are free for callers. This makes them ideal for support lines, helplines, or sales numbers where approachability is key.
Included features, no extra tools needed
From day one, your 0800 number comes with voicemail, call routing, and menu options. No hardware or software installation required — everything works from your Belfabriek dashboard.
Phone system setups
Choose the setup that fits your team size, features, and payment preference.
Monthly Business
All features unlocked. Monthly payments with full flexibility.
€49.00 / month
- Forward to 10 numbers
- Outbound calls - €0.10 / min
- Inbound calls - €0.10 / min
- Welcome message
- WhatsApp Business
- Text-to-speech assistant
- Team dashboard
- VoIP device support
- Opening hours
- Selection menu (IVR)
- Premium setup support
Simple step-by-step setup
Pick your number
Choose the business number that fits your goals.
Pick your phone system
Select the setup with the features and pricing you prefer.
Get confirmation
We'll send a confirmation email once everything is ready.
Start using it
Your number is active - start taking calls and managing them in your dashboard.
Powerful features included
Easily handle incoming calls, improve customer communication, and keep your business reachable at all times.
Call forwarding
Your phone number is a virtual number. This means every incoming call is connected to a device. This can be a landline or mobile.
Selection menu (IVR)
Not every employee can help every caller. With a menu, you quickly connect callers to the right person or team.
Statistics by email
Your daily, weekly or monthly overview of call statistics conveniently in your email. Of course included with your phone number.
Smart voicemail system
You never have to miss a call, even when all your employees are busy, the queue is too long or you are otherwise unable to answer.
IVR 0800 FAQ
Find quick answers about how the system works, what’s included, and how to get started.
IVR 0800 combines an interactive voice response system with a free-to-call number. Callers hear a professional menu, select the right option, and are routed directly to the correct person or department, all before anyone picks up the phone.
The company that owns the 0800 number covers the call costs. This way, customers can call for free, making it easier to reach you and helping increase engagement with your support or sales teams.
Yes. You can forward calls to any mobile, landline, or VoIP device. This setup gives you full flexibility to route calls to individual team members, departments, or even to external providers.
Absolutely. IVR 0800 is ideal for helpdesks, clinics, and organizations that need to route large volumes of calls quickly and professionally without missing a single one.
Yes. You can customise the welcome greeting, menu options, hold music, and more. Add a personal touch and guide callers effectively from the first second.
The system supports multiple simultaneous calls, so there are no busy signals during peak hours. Your menu and routing system can manage large volumes efficiently.
All IVR 0800 systems include call forwarding, voicemail, selection menus, call recording, welcome messages, and access to team dashboards. Optional add-ons like text-to-speech or call analytics are also available.
No setup costs. Once you choose your number and plan, everything is included in the monthly rate. Number registration and IVR configuration are part of the service.