Local, national, toll-free and international phone numbers. Over the fixed telephone network, the mobile networks or via VoIP. Your choice.

The rate of the place where a call ends covers the whole call, and we bill per second. Answered over the internet on a softphone, desk phone or the browser phone: free. Calling out over the internet to Europe or the US: €0.05 a minute. Forwarded to a mobile or landline: €0.10 a minute. These per-minute rates apply to the Business Number, Phone System and Customer Service plans. On the VoIP Phone System you pay no per-minute rate: calls over the internet to landlines and mobiles in the EU and the UK are included in the price per employee, subject to fair use.

That is up to you. Plans are priced per plan: you choose by what your number needs to do, and within that plan you can add, remove or swap colleagues without changing what you pay. Shared handsets in the kitchen, warehouse or meeting room do not count, and everyone can log in without limits. If everything runs over the internet via VoIP and you want a fixed amount without counting minutes, there is the VoIP Phone System: €15 per employee a month.

A phone system where everything runs over the internet via VoIP, for a fixed price per employee: €15 a month, or €150 a year with two months free. It runs on the same platform, so you get every feature of Phone System and Customer Service, from the menu and call queue to call recording and AI transcription. Everyone makes and takes calls in the app, the browser phone or on a VoIP desk phone. Calls over the internet to landlines and mobiles in the EU and the UK are unlimited, subject to fair use. Shared handsets, such as in the kitchen or at reception, are free and do not count as an employee. Forwarding to a mobile or landline is not included: if your internet drops, the phone does not ring. It suits teams with a good connection who call customers regularly. For a call center, a team that dials out all day, or a support, help or emergency line that must always get through, choose a plan: then we deliver the call over the best route through the fixed and mobile networks.

Yes. Phone System and Customer Service can be paid a year in advance, with two months free (€250 instead of €300, or €490 instead of €588). Minutes stay invoiced monthly in arrears. If you move up to Customer Service during the year, we credit the unused part. The VoIP Phone System costs €150 per employee a year instead of €180.

€49 a month, with every Customer Service feature. An international number can also be paid yearly: €490, two months free. Want to test whether there is demand in a new country first? A local or national number there is also available as a market test: forwarded to your mobile or landline on one line (one call at a time), for €250 a year prepaid, with that country’s per-minute rate. If the market grows, you move up without a new number. The per-minute rate comes on request: on a toll-free number you pay for the call instead of the caller, and on an international number the rate differs by country. Some countries also require the user to be located there; we check that with you first.

Yes, in either direction, and between a plan and the VoIP Phone System too. The number, the routing and the dashboard are untouched; only the features and the way you pay change. If you find you want to forward calls to a mobile after all, you move to a plan.

Yes. You can try any plan free for 7 days, so you see the number and the routing working in practice first. After that, Phone System and Customer Service can be canceled monthly, or you pay yearly with two months off. Business Number is paid a year in advance: €149, and with your first year you get an extra year free.

No, and configuring complex routing is free as well — a menu into several teams, calendar rules, overflow patterns. Our specialists build it with you and then hand it over.