Netherlands
Belgium
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Germany
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Austria
UK
Spain
ItalyDesk phone
Use your landline phone as part of a modern phone system. Reliable, simple, and ready for business.
- Works with any phone provider
- Stay connected without relying on internet
- No setup hassle - Pick up and you’re ready to go
Benefits desk phone system
Discover how our systems help your team communicate better, save time, and stay connected - no matter how or where you work.
Always reachable
Desk phones don't rely on mobile coverage or internet, making them a solid choice for teams who need to be reliably available at all times.
Plug & call
Set up in minutes without technical support. Just plug in your device and start making and receiving calls on your business number immediately.
Works with any provider
No matter which telecommunications service you use, your desk phone integrates seamlessly. No changes to your setup or contract are required.
See how it works
Watch a quick demo to learn how setup, team usage, and key features keep your business reachable - anytime, from anywhere.
Connect
The Callfactory telephone exchange works with all brands and types of devices.
This can be an existing mobile phone, a landline at the office or at home or a new VoIP phone that connects to our telephone exchange via the Internet.
If you want to use your existing mobile phone, you can easily add it to your Callfactory telephone exchange. We will then forward incoming calls to your mobile phone.
If you prefer to purchase a new VoIP phone at a later time, we recommend the Yealink brand.This is the most commonly used brand of phone and we have the administrator software from the manufacturer of this brand so that we can easily and remotely support devices so that we can help you quickly. Many customers also use our telephone system with existing telephones. These can be VoIP telephones of all brands and via all networks.
This makes our telephone system the simplest and most complete solution on the market!
Ordering Process Devices
Our hardphones are shipped pre-configured from our own warehouse. They can be delivered to a central location, multiple branches, or even directly to the home addresses of individual employees. Orders placed before 22:00 are delivered within 2–3 working days via UPS.
Important for proper installation: To ensure a smooth setup of your phone, please make sure:
- you have sufficient basic IT knowledge to connect devices to your network
- you have access to your network and firewall information
- you take the necessary time to complete the installation carefully
Need help? For €15 per quarter, we are happy to assist you remotely with installation and configuration.
Desk phones, ready to go
No matter if your team works from home, at headquarters, or across multiple international offices – your desk phones arrive fully configured and ready for use. Simply plug them in and start calling.
Powerful features included
Every Callfactory phone system comes loaded with intelligent features that give you greater control, flexibility, and peace of mind — right from day one.
Call filter
Are there callers you’d rather not reach your business number? With the call filter feature, you can easily block unwanted calls and control who gets through.
Call forwarding
Your phone number is a virtual number, meaning every incoming call can be forwarded to any device - whether a landline or mobile.
Call insights
Want to reach more callers and improve service? Call statistics help you track performance and ensure you’re meeting your goals. After all, measuring is knowing.
Call queue system
Sometimes call volume exceeds your team’s capacity. With the queue system, you can handle peaks efficiently and ensure no caller is left waiting.
Call recording
Record calls to monitor quality, train your team, or keep important conversations on file. A simple way to stay in control.
Central business number
Our IVR platform can distribute hundreds of simultaneous calls across all branches in the country.
Change final destinations
Forward calls to any phone: mobile, landline or VOIP. Change destinations anytime, as often as you like.
Custom telephony
Need something special? We build custom telephony features on our IVR platform -whatever you need, just tell us.
International telephony
Need to take calls from abroad or connect internationally? Easy. Our platform supports global connections without extra setup.
Peak traffic management
Launching a big campaign or getting media exposure? Our system helps you handle a flood of inbound calls so no customer is left waiting.
Selection menu (IVR)
Help callers reach the right person immediately. With a simple menu, you route every call to the right employee or department.
Smart voicemail system
Never miss a call again. If lines are busy, queues are long, or you’re temporarily unavailable, voicemail ensures every caller can still leave a message.
Statistics by email
Receive daily, weekly, or monthly call reports directly in your inbox. Clear insights, fully included with your number.
Text to speech assistant
Let the computer speak your message for you. The voice sounds natural and is ideal for menus or auto-responses.
VIP whitelist
Only want calls from specific contacts? With a VIP whitelist, only pre-approved numbers can reach your business line.
Webhook call routing
Set up your own custom routing with webhooks. Send calls to different places based on rules you define on your site.
Welcome message
“Thank you for calling…” is often the first thing you hear when you call a large company with professional phone service.
Whisper tone
Many businesses use multiple phone numbers. A whisper tone tells you which number was called before you answer, so you’re immediately prepared.
FAQ desk phones
Answers to frequently asked questions about using desk phones at Callfactory.
Yes! Our desk phones work seamlessly with any phone provider. You don’t need to change anything in your current contract or setup.
Absolutely. You can use existing mobile phones, landlines, or VoIP devices. Incoming calls are automatically forwarded to your devices.
Your desk phones are delivered fully configured and ready to use. Simply plug them in and start calling right away—no complex installation required.
Yes, we offer remote support. For just €15 per quarter, we help you connect your devices and configure your network settings.
