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Browse available numbers in seconds and start building a professional, reliable communication presence for your business.
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Virtual numbers with the best features
Make your team reachable anywhere. Includes professional tools like call recording and text-to-speech menus to greet your callers perfectly every time.
Prepaid
Pay once for the full year
€250.00 per year
- Forward 1 number to 1 mobile phone or landline
- Welcome message (thank you for calling ‘ABC Company’)
- Voicemail (“Leave your message after the tone”)
- Whisper tone (notification so you know which phone number people are calling from)
- Unlimited use of our online text-to-speech assistant
Team 10
For growing businesses
€49.00 per month
- Forward 1 telephone number to a maximum of 10 mobile phones or landlines
- All options as in “Team 2”
- Opening hours schedule: let callers know when you are open and closed
- Selection menu: let callers choose which department they want to be transferred to
- Premium support from our support department; we program your phone number exactly as you wish.
- Who is or is not available to take calls and in what order the phone rings
- Unlimited use of our online text-to-speech assistant
Who is this page for
This page is for businesses that want to be reachable in South Africa without opening a local office. Whether you are selling to South African consumers, supporting South African customers, or using South Africa as your base for the African continent, a South African virtual phone number lets you present a local identity while keeping your operations in your home country.
Unlock the South African market in your home country
South Africa is Africa’s most industrialised economy and one of the continent’s largest markets, with a population of around 60 million people. It is a member of the G20, BRICS and the African Union, and its economy spans mining, financial services, manufacturing, telecommunications, tourism and a rapidly growing technology sector. A South African phone number gives your business direct access to this market.
When a South African customer sees a local Johannesburg or Cape Town number, they recognise it as a domestic call. They pay standard South African rates and feel confident they are dealing with a business that serves the local market. That recognition translates into higher answer rates, more enquiries and stronger customer relationships.
Why South Africa makes sense for businesses
your home country and South Africa have deep historical, commercial and cultural ties. South Africa is your largest trading partner in Africa, and the two countries maintain extensive investment links. English is one of South Africa’s eleven official languages and the dominant language of business, law and media. companies find the South African business environment familiar and relatively straightforward to navigate.
The time zone is SAST (UTC+2), just two hours ahead of your home country. During British Summer Time the difference is only one hour. This near-alignment makes South Africa one of the most convenient markets to serve in your home country — real-time phone calls during normal business hours are entirely practical.
Johannesburg is Africa’s financial capital, home to the Johannesburg Stock Exchange and the regional headquarters of many multinational companies. Cape Town has emerged as a major technology and startup hub, often called the “Silicon Cape.” Durban is a key port and industrial centre. For businesses in financial services, technology, mining, tourism or professional services, South Africa is a priority market.
The African advantage
South Africa is the natural gateway to the African continent. Many international companies use Johannesburg or Cape Town as their base for sub-Saharan Africa, managing operations across the region from South Africa. The country has the most developed infrastructure, financial system and legal framework on the continent.
A South African phone number positions your business at the centre of Africa’s most sophisticated market. The country’s membership in the African Continental Free Trade Area (AfCFTA) and its role as an economic hub mean that a South African presence carries weight across the continent.
Which South African number suits your business
Toll-free 800 — Free for callers from any South African phone. Best for customer service lines, support desks and enquiry lines where you want to remove any cost barrier. A worldwide address is accepted.
National 87 — A non-geographic number that works across all of South Africa. Not tied to any city, making it ideal for businesses that serve the entire country rather than a specific region. A worldwide address is accepted.
Local geographic — City-specific numbers that carry a recognisable area code. An 11 number says Johannesburg, a 21 says Cape Town, a 31 says Durban. Best for businesses targeting specific cities or wanting to appear locally established. Requires a South African address.
For most your businesses entering the South African market, an 87 national number is the simplest starting point — no South African address needed, and it covers the whole country. Add a local Johannesburg or Cape Town number later if you want a city-specific presence.
How to display your South African number
South African numbers use a trunk prefix 0 for domestic calls, followed by the area code and subscriber number. When displaying internationally, drop the 0 and add the country code +27:
Local example (Johannesburg): 011 234 5678 domestically, +27 11 234 5678 internationally
National example: 087 123 4567 domestically, +27 87 123 4567 internationally
Toll-free example: 0800 123 456 domestically, +27 800 123 456 internationally
On your website, always show the international format with +27 so both South African and international visitors can dial correctly. In advertising targeting South African audiences, use the domestic format with the trunk prefix 0.
How it works
You choose a South African number — toll-free 800, national 87 or local geographic — and tell us where to forward calls. We activate the number, typically within one business day. When someone in South Africa dials your number, the call routes through our network and reaches you on your landline, mobile or VoIP system. The caller pays standard South African rates (or nothing, for toll-free) and your team answers as if they were in Johannesburg.
You manage everything through your online account: change forwarding destinations, set opening hours, configure a phone menu or enable voicemail. No hardware, no installation, no South African office required.
A partner you can trust
CallFactory has been providing international phone numbers since 2000. Established in the Netherlands with Dutch management, we serve thousands of businesses across Europe, the Americas and Africa. Our platform handles millions of call minutes each year, and our network is built for reliability and call quality.
We work with licensed South African carriers to ensure number availability and call routing quality. When you need support, our team is available by phone and email during European business hours.
Built for businesses
Our platform is designed for companies that need international numbers without international complexity. You get a your account, pricing in euros, and a support team that understands the needs of businesses operating in international markets.
Adding a South African number takes minutes. You can combine it with numbers in other countries — across Europe, the Americas and Asia-Pacific — and manage them all from a single dashboard. Scale up or down as your South African business evolves.
Compliance and regulation
South African telecommunications is regulated by ICASA (Independent Communications Authority of South Africa). South African phone numbers are issued through licensed carriers in compliance with ICASA regulations and the Electronic Communications Act.
Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory works with licensed carriers to handle the regulatory requirements on your behalf.
Zero barriers to entry
Getting started takes minutes, not months. Choose your South African number type, provide the required details, and we activate your number — typically within one business day. There are no long-term contracts, no setup fees for most number types, and no minimum call volumes. Start with a single 87 national number and add local city numbers or a toll-free line as your South African presence grows.
Powerful features included
Easily handle incoming calls, improve customer communication, and keep your business reachable at all times.
Call forwarding
Forward incoming calls to any landline, mobile, or team. Set rules based on time and availability — manage everything from your dashboard.
Phone menu (IVR)
Help callers reach the right person immediately. With a simple menu, you route every call to the right employee or department.
Statistics by email
Receive daily, weekly, or monthly call reports directly in your inbox. See call volume, duration, peak times, and missed calls — without logging in to anything.
Smart voicemail system
When no one picks up, callers leave a voicemail that arrives in your inbox as an audio file. Custom greetings, multiple recipients, and no extra software needed.
Best uses for a South African phone number
Find clear answers about South African numbers and how they work for your business.
Small and medium-sized enterprises
Find clear answers about South African numbers and how they work for your business.
Call centres
Find clear answers about South African numbers and how they work for your business.
Sales and marketing campaigns
Find clear answers about South African numbers and how they work for your business.
FAQ — South African phone numbers
Find clear answers about South African numbers and how they work for your business.
When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.
- question: >- Which South African area codes can I get? answer: >- We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.
- question: >- Do I need a South African address for a South African number? answer: >- It depends on the number type. Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory can assist you with this during setup.
- question: >- What is the difference between an 87 national and a local geographic number? answer: >- An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.
- question: >- Can I forward South African calls to my your office? answer: >- Yes. Calls to your South African number are forwarded to any your landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.
- question: >- Can customers outside South Africa call my toll-free 800 number? answer: >- No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard number.
- question: >- What is the time difference between South Africa and your home country? answer: >- South Africa is two hours ahead of your home country (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve in your home country.
- question: >- How much does a South African phone number cost? answer: >- Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.
When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.
- question: >- Which South African area codes can I get? answer: >- We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.
- question: >- Do I need a South African address for a South African number? answer: >- It depends on the number type. Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory can assist you with this during setup.
- question: >- What is the difference between an 87 national and a local geographic number? answer: >- An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.
- question: >- Can I forward South African calls to my your office? answer: >- Yes. Calls to your South African number are forwarded to any your landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.
- question: >- Can customers outside South Africa call my toll-free 800 number? answer: >- No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard number.
- question: >- What is the time difference between South Africa and your home country? answer: >- South Africa is two hours ahead of your home country (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve in your home country.
- question: >- How much does a South African phone number cost? answer: >- Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.
When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.
- question: >- Which South African area codes can I get? answer: >- We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.
- question: >- Do I need a South African address for a South African number? answer: >- It depends on the number type. Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory can assist you with this during setup.
- question: >- What is the difference between an 87 national and a local geographic number? answer: >- An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.
- question: >- Can I forward South African calls to my your office? answer: >- Yes. Calls to your South African number are forwarded to any your landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.
- question: >- Can customers outside South Africa call my toll-free 800 number? answer: >- No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard number.
- question: >- What is the time difference between South Africa and your home country? answer: >- South Africa is two hours ahead of your home country (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve in your home country.
- question: >- How much does a South African phone number cost? answer: >- Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.
When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.
- question: >- Which South African area codes can I get? answer: >- We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.
- question: >- Do I need a South African address for a South African number? answer: >- It depends on the number type. Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory can assist you with this during setup.
- question: >- What is the difference between an 87 national and a local geographic number? answer: >- An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.
- question: >- Can I forward South African calls to my your office? answer: >- Yes. Calls to your South African number are forwarded to any your landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.
- question: >- Can customers outside South Africa call my toll-free 800 number? answer: >- No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard number.
- question: >- What is the time difference between South Africa and your home country? answer: >- South Africa is two hours ahead of your home country (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve in your home country.
- question: >- How much does a South African phone number cost? answer: >- Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.
When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.
- question: >- Which South African area codes can I get? answer: >- We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.
- question: >- Do I need a South African address for a South African number? answer: >- It depends on the number type. Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory can assist you with this during setup.
- question: >- What is the difference between an 87 national and a local geographic number? answer: >- An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.
- question: >- Can I forward South African calls to my your office? answer: >- Yes. Calls to your South African number are forwarded to any your landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.
- question: >- Can customers outside South Africa call my toll-free 800 number? answer: >- No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard number.
- question: >- What is the time difference between South Africa and your home country? answer: >- South Africa is two hours ahead of your home country (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve in your home country.
- question: >- How much does a South African phone number cost? answer: >- Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.
When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.
- question: >- Which South African area codes can I get? answer: >- We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.
- question: >- Do I need a South African address for a South African number? answer: >- It depends on the number type. Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory can assist you with this during setup.
- question: >- What is the difference between an 87 national and a local geographic number? answer: >- An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.
- question: >- Can I forward South African calls to my your office? answer: >- Yes. Calls to your South African number are forwarded to any your landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.
- question: >- Can customers outside South Africa call my toll-free 800 number? answer: >- No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard number.
- question: >- What is the time difference between South Africa and your home country? answer: >- South Africa is two hours ahead of your home country (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve in your home country.
- question: >- How much does a South African phone number cost? answer: >- Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.
When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.
- question: >- Which South African area codes can I get? answer: >- We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.
- question: >- Do I need a South African address for a South African number? answer: >- It depends on the number type. Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory can assist you with this during setup.
- question: >- What is the difference between an 87 national and a local geographic number? answer: >- An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.
- question: >- Can I forward South African calls to my your office? answer: >- Yes. Calls to your South African number are forwarded to any your landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.
- question: >- Can customers outside South Africa call my toll-free 800 number? answer: >- No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard number.
- question: >- What is the time difference between South Africa and your home country? answer: >- South Africa is two hours ahead of your home country (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve in your home country.
- question: >- How much does a South African phone number cost? answer: >- Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.
When someone calls your South African number, you hear a short announcement or beep before the call connects. This lets you identify South African calls and answer appropriately.
- question: >- Which South African area codes can I get? answer: >- We offer numbers in all major South African cities: 11 (Johannesburg), 21 (Cape Town), 31 (Durban), 12 (Pretoria), 41 (Port Elizabeth), 51 (Bloemfontein) and more. National 87 and toll-free 800 numbers are also available.
- question: >- Do I need a South African address for a South African number? answer: >- It depends on the number type. Toll-free 800 and national 87 numbers accept a worldwide address. Local geographic numbers require a South African address. CallFactory can assist you with this during setup.
- question: >- What is the difference between an 87 national and a local geographic number? answer: >- An 87 national number is not tied to any city and works the same across all of South Africa. A local geographic number carries a city prefix such as 11 for Johannesburg or 21 for Cape Town, which signals a local presence in that specific city.
- question: >- Can I forward South African calls to my your office? answer: >- Yes. Calls to your South African number are forwarded to any your landline, mobile or VoIP destination. You can change the forwarding destination at any time through your online account.
- question: >- Can customers outside South Africa call my toll-free 800 number? answer: >- No. South African toll-free 800 numbers can only be dialled from within South Africa. Callers outside South Africa should use your local geographic number, your 87 national number or your standard number.
- question: >- What is the time difference between South Africa and your home country? answer: >- South Africa is two hours ahead of your home country (SAST, UTC+2) and does not observe daylight saving time. During British Summer Time, the difference is just one hour, making it one of the most convenient African markets to serve in your home country.
- question: >- How much does a South African phone number cost? answer: >- Visit our rates page for the most current pricing. Costs depend on the number type and the volume of calls you expect.
