Buy an Italian Virtual Phone Number

You are a business owner or manager looking for an Italian phone number.

Whether you are expanding into Italy for the first time or need a local support line for existing customers, you are in the right place. Below we explain which number types are available, what the regulations require, and how we set everything up for you — typically within one business day.

When an Italian customer sees a foreign number, they hesitate.

They assume your business is not set up to serve the Italian market, worry about international call costs, and question whether support will be available in Italian. An Italian virtual number removes that doubt instantly.

We provide authentic Italian (+39) phone numbers that forward directly to your existing landline or mobile. No Italian office, no new hardware, no complicated setup.

Your business appears local to every caller, whether they are in Milan, Rome, Florence, or anywhere else in Italy.

Italy is the third-largest economy in the eurozone and a major international trading partner.

From fashion and food to manufacturing and automotive, businesses operate across Italian supply chains, sell to Italian consumers, and partner with Italian firms.

Italian consumers and business buyers are accustomed to dealing with companies that have a local phone presence. A local Italian phone number removes the most basic barrier to doing business: the ability for your Italian contacts to call you on a number they recognise and trust.

An 800 toll-free number is available immediately without an Italian address, making it the fastest way to establish a professional Italian phone presence.

Italian consumers strongly prefer to conduct business in Italian, and this extends to phone interactions.

CallFactory’s text-to-speech engine supports Italian, so you can set up a professional welcome message, phone menu, and voicemail greeting entirely in Italian — without recording anything yourself. Combined with an Italian number, this creates a fully localised first impression from the moment the phone rings.

800 toll-free numbers (Numero Verde) are free for the caller. They work nationwide and are the standard choice for customer support lines, sales hotlines, and any situation where you want to remove all cost barriers for Italian callers. A worldwide address is accepted — you can order an 800 number with your business address, making this the most practical starting point for businesses entering the Italian market.

Local geographic numbers give you a presence in a specific Italian city. A 02 number means Milan, 06 means Rome, 055 means Florence, 011 means Turin, 081 means Naples. These are ideal if your customers or operations are concentrated in a particular area, or if you want to project a local presence in Italy’s key business hubs. Local geographic numbers require a verifiable Italian address in the corresponding area.

Italian numbers vary in length. Geographic numbers start with an area code (e.g. 02 for Milan, 06 for Rome) followed by 6–8 digits. The country code is +39.

Unlike most countries, you must include the leading 0 when dialling from abroad: +39 02 1234 5678 for a Milan number.

When advertising your Italian number on your website or marketing materials, use the international format with the country code so both Italian and international visitors can dial it easily.

When a customer in Italy dials your Italian number, the call is routed through our network and forwarded to wherever you choose: your landline, a mobile, a VoIP system, or a team of agents through a phone menu.

The caller hears a standard Italian ringtone and, if you like, a professional welcome message in Italian generated by our text-to-speech engine. There is no noticeable delay or quality loss — the call sounds like any other domestic Italian call.

On your end, you answer the call as normal, with a short beep or announcement letting you know it came in on your Italian line so you can greet the caller appropriately.

We are a specialist virtual number provider established in the Netherlands in 2000 with Dutch management.

We are not a reseller — we run our own IVR platform and phone network, which means superior audio quality, full control over features, and no middlemen. Start simple with basic call forwarding, and scale up when you are ready. Need a fully custom-built IVR flow, dedicated servers, or private API access? We can build that too.

We are registered as a telecom provider in 14 EU countries, so as your business grows across Europe you stay with one provider instead of juggling multiple vendors.

An Italian phone number from CallFactory fits naturally into several common scenarios.

Fashion and luxury brands working with Italian manufacturers, showrooms, or trade fairs can offer a local Milan or Florence number for buyers and suppliers.

E-commerce brands selling to Italian consumers can display an 800 or local number on their Italian storefront, building trust and making returns and support feel effortless.

Automotive and engineering firms working with Italian component suppliers or production partners can provide a direct local line for procurement and technical discussions.

Food and beverage companies sourcing from Italian producers can offer a domestic contact number, simplifying communication.

Professional services firms such as consultants, accountants, or legal advisors working with Italian clients project a permanent local presence without maintaining a physical office.

Tourism and travel businesses marketing to Italian travellers can offer a domestic booking and enquiry line.

Italian telephone numbers are regulated by AGCOM (Autorità per le Garanzie nelle Comunicazioni).

CallFactory is registered with AGCOM under number 18486.702, authorised to issue Italian virtual phone numbers in full compliance with Italian telecoms law.

800 toll-free numbers are available with a worldwide address.

Local geographic numbers require a verifiable Italian address in the corresponding area.

This makes 800 the most practical starting point for businesses entering the Italian market.

• Seamless tech: Calls ring through to your team with crystal-clear audio quality. Your caller never knows you are in another country.
• Zero risk: No long-term contracts and setup takes minutes. Cancel any time.
• Italian-language ready: Set up Italian text-to-speech welcome messages and IVR menus from day one.
• CET time routing: Set business hours in Central European Time so calls outside office hours go to voicemail or a different destination automatically.
• Immediate access: Get your +39 number today and start trading like a local.