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🇩🇪 Expand your reach in Germany

Buy a German Virtual Phone Number

Strengthen your business presence in Germany with a dedicated virtual number and connect with customers more effectively.

  • Active within 1 business day
  • Instant access to all available local numbers
  • Seamless call forwarding to landline or mobile

Number Types Grid

numberTypes:

  • title: 0800 numbers description: Free for the caller
  • title: 032 numbers description: National numbers (requires a German address)
  • title: Local numbers description: City-specific numbers (requires a local address)

Uses Cases Partial

useCases: title: Best uses for a German phone number description: >- Give your customers in Germany a familiar, trusted way to reach you without international call costs.

Choose your number

Browse available numbers in seconds and start building a professional, reliable communication presence for your business.

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    Please contact our support team

Virtual numbers with the best features

Make your team reachable anywhere. Includes professional tools like call recording and text-to-speech menus to greet your callers perfectly every time.

Prepaid

Pay once for the full year

€250.00 per year

  • Forward 1 number to 1 mobile phone or landline
  • Welcome message (thank you for calling ‘ABC Company’)
  • Voicemail (“Leave your message after the tone”)
  • Whisper tone (notification so you know which phone number people are calling from)
  • Unlimited use of our online text-to-speech assistant

Who is this page for?

You are a business owner or manager looking for a German phone number.

Whether you are expanding into Germany for the first time or need a local support line for existing customers, you are in the right place.

Below we explain which number types are available, what the regulations require, and how we set everything up for you — typically within one business day.

Unlock the German market

Germany is the largest economy in Europe, and German consumers strongly prefer doing business with companies that have a local presence. When a potential customer sees a +44 number, they assume you are not set up for the German market.

A German virtual number changes that instantly. We provide authentic German (+49) phone numbers that forward directly to your existing landline or mobile.

No German office, no new hardware, no complicated setup.

Why Germany?

With over 83 million people, Germany is the single biggest market in the EU.

It has the fourth-largest economy in the world, a highly developed industrial and services sector, and one of the strongest e-commerce markets in Europe. German businesses and consumers value reliability and local commitment.

A German phone number on your website or business card immediately signals that you take the market seriously. For companies looking to grow post-Brexit, Germany is often the first and most obvious destination.

The German-speaking advantage

Germany is the largest German-speaking market, but it is also a gateway to Austria, Switzerland, and Luxembourg. If you set up German-language IVR menus, welcome messages, and support scripts for Germany, they transfer directly to other German-speaking markets with minimal adaptation.

With CallFactory, you can use the same text-to-speech engine to generate greetings in German for all your German-speaking numbers, managed from a single account. Add Austria or Switzerland later without starting from scratch.

Which German number is right for you?

Not sure which prefix to choose? Here is a quick guide.

0800 numbers are toll-free for the caller, making them the gold standard for customer service in Germany. They are available with a worldwide address. The Bundesnetzagentur allows this because it recognises that foreign companies want to be reachable for German customers, but insists it must be toll-free so consumers never pay for calling a foreign business.

032 numbers are national numbers that work across the entire country without being tied to a specific city, but they require a verifiable German address.

Local geographic numbers carry a city area code like 030 (Berlin), 089 (Munich), or 040 (Hamburg), which builds instant regional trust, but the regulator is strict: if a number is tied to a city, you must have a presence there. If you have a warehouse, fulfilment centre, or partner office in Germany, you can use that address to register 032 or local numbers.

How to display your German number

German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading 0 of the area code). Domestically, it would be 030 12345678 for a Berlin number.

When advertising your German number on your website or marketing materials, use the international format with the country code so both German and international visitors can dial it easily.

How it works

When a customer in Germany dials your German number, the call is routed through our network and forwarded to wherever you choose: your landline, a mobile, a VoIP system, or a team of agents through a phone menu.

The caller hears a local German ringtone and, if you like, a professional welcome message in German generated by our text-to-speech engine. There is no noticeable delay or quality loss — the call sounds like any other domestic German call.

On your end, you answer the call as normal, with a short beep or announcement letting you know it came in on your German line so you can greet the caller appropriately.

A partner you can trust

We have been a specialist virtual number provider established in the Netherlands in 2000 with Dutch management.

We are not a reseller — we run our own IVR platform and phone network, which means superior audio quality, full control over features, and no middlemen. Start simple with basic call forwarding, and scale up when you are ready. Need a fully custom-built IVR flow, dedicated servers, or private API access? We can build that too.

We are registered as a telecom provider in 14 EU countries, so as your business grows across Europe you stay with one provider instead of juggling multiple vendors.

Built for businesses expanding to Germany

A German phone number from CallFactory fits naturally into several common scenarios.

E-commerce brands selling to German customers can display a German virtual number on their website, building trust and making returns and support feel local.

Manufacturing and engineering firms working with German partners and suppliers can offer a direct local line for procurement and technical enquiries.

SaaS and tech companies providing German-language support can route calls to the right team based on time of day and language.

Professional services firms such as accountants, consultants, or legal advisors working with German clients project a permanent local presence without maintaining a physical office.

Compliance and regulations

German telephone numbers are regulated by the Bundesnetzagentur (Federal Network Agency), one of the stricter telecom regulators in Europe.

CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

The regulator’s position is clear: companies without a German address may use 0800 toll-free numbers with a worldwide address, so that German consumers never bear the cost of calling a foreign business.

For 032 national and local geographic numbers, a verifiable German address is mandatory. Many of our your home country customers who ship to Germany use their warehouse or fulfilment partner address to meet this requirement.

Zero barriers

  • Seamless tech: Calls ring through to your team with crystal-clear audio quality. Your caller never knows you are overseas.
  • Zero risk: No long-term contracts and setup takes minutes.
  • CET time routing: Set business hours in Central European Time so calls outside office hours go to voicemail or a different destination automatically.
  • Immediate access: Get your +49 number today and start trading like a local.

Buy a German number

Present a professional German presence to customers and partners without setting up a physical office. icon: icons/briefcase.svg - title: Call centres description: >- Handle high volumes of German customer support, technical assistance, or consultations through a dedicated local or toll-free number. icon: icons/headset.svg - title: Sales and marketing campaigns description: >- Run German-market campaigns with a toll-free 0800 number in your ads so prospects can call you at no cost. icon: icons/campaign.svg # FAQ Partial faq: title: FAQ German phone numbers description: Find clear answers about German numbers and how they work for your business.

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Small and medium-sized enterprises

Present a professional German presence to customers and partners without setting up a physical office. icon: icons/briefcase.svg - title: Call centres description: >- Handle high volumes of German customer support, technical assistance, or consultations through a dedicated local or toll-free number. icon: icons/headset.svg - title: Sales and marketing campaigns description: >- Run German-market campaigns with a toll-free 0800 number in your ads so prospects can call you at no cost. icon: icons/campaign.svg # FAQ Partial faq: title: FAQ German phone numbers description: Find clear answers about German numbers and how they work for your business.

?
Call centres

Present a professional German presence to customers and partners without setting up a physical office. icon: icons/briefcase.svg - title: Call centres description: >- Handle high volumes of German customer support, technical assistance, or consultations through a dedicated local or toll-free number. icon: icons/headset.svg - title: Sales and marketing campaigns description: >- Run German-market campaigns with a toll-free 0800 number in your ads so prospects can call you at no cost. icon: icons/campaign.svg # FAQ Partial faq: title: FAQ German phone numbers description: Find clear answers about German numbers and how they work for your business.

?
Sales and marketing campaigns

Present a professional German presence to customers and partners without setting up a physical office. icon: icons/briefcase.svg - title: Call centres description: >- Handle high volumes of German customer support, technical assistance, or consultations through a dedicated local or toll-free number. icon: icons/headset.svg - title: Sales and marketing campaigns description: >- Run German-market campaigns with a toll-free 0800 number in your ads so prospects can call you at no cost. icon: icons/campaign.svg # FAQ Partial faq: title: FAQ German phone numbers description: Find clear answers about German numbers and how they work for your business.

Buy a German number

Find clear answers about German numbers and how they work for your business.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both local and 032 numbers require a German address. 0800 numbers are available with a worldwide address, making them the easiest option for businesses.

  • question: >- Do I need a local address in Germany? answer: >- Both local geographic numbers (like 030 for Berlin) and 032 national numbers require a verifiable German address. The Bundesnetzagentur is strict about this: if a number is tied to a city or region, you must have an actual presence there. 0800 numbers are available with a worldwide address because the regulator recognises that foreign companies may want to offer a phone number for their German customers. Their position is: that is fine, but then it must be a toll-free number so German consumers do not risk paying costs for calls to a foreign business. If you do have a warehouse, office, or partner address in Germany, you can use that to register 032 or local numbers as well.
  • question: >- How does the 0800 toll-free number work in Germany? answer: >- An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.
  • question: >- What is the format for German phone numbers? answer: >- German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.
  • question: >- How quickly can my German number be active? answer: >- Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.
  • question: >- Can I use features like IVR and call recording with my German number? answer: >- Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.
  • question: >- Who regulates German telephone numbers? answer: >- The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.
  • question: >- Is CallFactory registered to provide German numbers? answer: >- Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both local and 032 numbers require a German address. 0800 numbers are available with a worldwide address, making them the easiest option for businesses.

  • question: >- Do I need a local address in Germany? answer: >- Both local geographic numbers (like 030 for Berlin) and 032 national numbers require a verifiable German address. The Bundesnetzagentur is strict about this: if a number is tied to a city or region, you must have an actual presence there. 0800 numbers are available with a worldwide address because the regulator recognises that foreign companies may want to offer a phone number for their German customers. Their position is: that is fine, but then it must be a toll-free number so German consumers do not risk paying costs for calls to a foreign business. If you do have a warehouse, office, or partner address in Germany, you can use that to register 032 or local numbers as well.
  • question: >- How does the 0800 toll-free number work in Germany? answer: >- An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.
  • question: >- What is the format for German phone numbers? answer: >- German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.
  • question: >- How quickly can my German number be active? answer: >- Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.
  • question: >- Can I use features like IVR and call recording with my German number? answer: >- Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.
  • question: >- Who regulates German telephone numbers? answer: >- The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.
  • question: >- Is CallFactory registered to provide German numbers? answer: >- Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both local and 032 numbers require a German address. 0800 numbers are available with a worldwide address, making them the easiest option for businesses.

  • question: >- Do I need a local address in Germany? answer: >- Both local geographic numbers (like 030 for Berlin) and 032 national numbers require a verifiable German address. The Bundesnetzagentur is strict about this: if a number is tied to a city or region, you must have an actual presence there. 0800 numbers are available with a worldwide address because the regulator recognises that foreign companies may want to offer a phone number for their German customers. Their position is: that is fine, but then it must be a toll-free number so German consumers do not risk paying costs for calls to a foreign business. If you do have a warehouse, office, or partner address in Germany, you can use that to register 032 or local numbers as well.
  • question: >- How does the 0800 toll-free number work in Germany? answer: >- An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.
  • question: >- What is the format for German phone numbers? answer: >- German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.
  • question: >- How quickly can my German number be active? answer: >- Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.
  • question: >- Can I use features like IVR and call recording with my German number? answer: >- Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.
  • question: >- Who regulates German telephone numbers? answer: >- The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.
  • question: >- Is CallFactory registered to provide German numbers? answer: >- Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both local and 032 numbers require a German address. 0800 numbers are available with a worldwide address, making them the easiest option for businesses.

  • question: >- Do I need a local address in Germany? answer: >- Both local geographic numbers (like 030 for Berlin) and 032 national numbers require a verifiable German address. The Bundesnetzagentur is strict about this: if a number is tied to a city or region, you must have an actual presence there. 0800 numbers are available with a worldwide address because the regulator recognises that foreign companies may want to offer a phone number for their German customers. Their position is: that is fine, but then it must be a toll-free number so German consumers do not risk paying costs for calls to a foreign business. If you do have a warehouse, office, or partner address in Germany, you can use that to register 032 or local numbers as well.
  • question: >- How does the 0800 toll-free number work in Germany? answer: >- An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.
  • question: >- What is the format for German phone numbers? answer: >- German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.
  • question: >- How quickly can my German number be active? answer: >- Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.
  • question: >- Can I use features like IVR and call recording with my German number? answer: >- Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.
  • question: >- Who regulates German telephone numbers? answer: >- The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.
  • question: >- Is CallFactory registered to provide German numbers? answer: >- Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both local and 032 numbers require a German address. 0800 numbers are available with a worldwide address, making them the easiest option for businesses.

  • question: >- Do I need a local address in Germany? answer: >- Both local geographic numbers (like 030 for Berlin) and 032 national numbers require a verifiable German address. The Bundesnetzagentur is strict about this: if a number is tied to a city or region, you must have an actual presence there. 0800 numbers are available with a worldwide address because the regulator recognises that foreign companies may want to offer a phone number for their German customers. Their position is: that is fine, but then it must be a toll-free number so German consumers do not risk paying costs for calls to a foreign business. If you do have a warehouse, office, or partner address in Germany, you can use that to register 032 or local numbers as well.
  • question: >- How does the 0800 toll-free number work in Germany? answer: >- An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.
  • question: >- What is the format for German phone numbers? answer: >- German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.
  • question: >- How quickly can my German number be active? answer: >- Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.
  • question: >- Can I use features like IVR and call recording with my German number? answer: >- Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.
  • question: >- Who regulates German telephone numbers? answer: >- The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.
  • question: >- Is CallFactory registered to provide German numbers? answer: >- Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both local and 032 numbers require a German address. 0800 numbers are available with a worldwide address, making them the easiest option for businesses.

  • question: >- Do I need a local address in Germany? answer: >- Both local geographic numbers (like 030 for Berlin) and 032 national numbers require a verifiable German address. The Bundesnetzagentur is strict about this: if a number is tied to a city or region, you must have an actual presence there. 0800 numbers are available with a worldwide address because the regulator recognises that foreign companies may want to offer a phone number for their German customers. Their position is: that is fine, but then it must be a toll-free number so German consumers do not risk paying costs for calls to a foreign business. If you do have a warehouse, office, or partner address in Germany, you can use that to register 032 or local numbers as well.
  • question: >- How does the 0800 toll-free number work in Germany? answer: >- An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.
  • question: >- What is the format for German phone numbers? answer: >- German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.
  • question: >- How quickly can my German number be active? answer: >- Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.
  • question: >- Can I use features like IVR and call recording with my German number? answer: >- Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.
  • question: >- Who regulates German telephone numbers? answer: >- The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.
  • question: >- Is CallFactory registered to provide German numbers? answer: >- Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both local and 032 numbers require a German address. 0800 numbers are available with a worldwide address, making them the easiest option for businesses.

  • question: >- Do I need a local address in Germany? answer: >- Both local geographic numbers (like 030 for Berlin) and 032 national numbers require a verifiable German address. The Bundesnetzagentur is strict about this: if a number is tied to a city or region, you must have an actual presence there. 0800 numbers are available with a worldwide address because the regulator recognises that foreign companies may want to offer a phone number for their German customers. Their position is: that is fine, but then it must be a toll-free number so German consumers do not risk paying costs for calls to a foreign business. If you do have a warehouse, office, or partner address in Germany, you can use that to register 032 or local numbers as well.
  • question: >- How does the 0800 toll-free number work in Germany? answer: >- An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.
  • question: >- What is the format for German phone numbers? answer: >- German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.
  • question: >- How quickly can my German number be active? answer: >- Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.
  • question: >- Can I use features like IVR and call recording with my German number? answer: >- Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.
  • question: >- Who regulates German telephone numbers? answer: >- The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.
  • question: >- Is CallFactory registered to provide German numbers? answer: >- Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

We offer three main types: Local numbers (e.g., Berlin 030, Munich 089) for a local presence, National numbers (032) for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both local and 032 numbers require a German address. 0800 numbers are available with a worldwide address, making them the easiest option for businesses.

  • question: >- Do I need a local address in Germany? answer: >- Both local geographic numbers (like 030 for Berlin) and 032 national numbers require a verifiable German address. The Bundesnetzagentur is strict about this: if a number is tied to a city or region, you must have an actual presence there. 0800 numbers are available with a worldwide address because the regulator recognises that foreign companies may want to offer a phone number for their German customers. Their position is: that is fine, but then it must be a toll-free number so German consumers do not risk paying costs for calls to a foreign business. If you do have a warehouse, office, or partner address in Germany, you can use that to register 032 or local numbers as well.
  • question: >- How does the 0800 toll-free number work in Germany? answer: >- An 0800 number allows customers to call you for free from any German landline or mobile network. You, as the number owner, cover the call costs. This is the gold standard for customer service in Germany and significantly lowers the barrier for customers to contact you. Note that 0800 toll-free numbers can only be dialled from within Germany — they cannot be called from abroad.
  • question: >- What is the format for German phone numbers? answer: >- German numbers start with the country code +49. When advertising your number internationally, use the format +49 30 12345678 (dropping the leading ‘0’ of the area code). Domestically, it would be 030 12345678.
  • question: >- How quickly can my German number be active? answer: >- Once we receive any necessary documentation (if required for your chosen number type), activation is typically very fast. Virtual numbers can often be set up within 1 business day, allowing you to start receiving calls to your existing phone lines immediately.
  • question: >- Can I use features like IVR and call recording with my German number? answer: >- Absolutely. Our German virtual numbers come with a complete professional phone system. You can set up German text-to-speech welcome messages, call menus (“Press 1 for Sales”), call recording for quality assurance, and time-based routing, all managed from our online dashboard.
  • question: >- Who regulates German telephone numbers? answer: >- The Bundesnetzagentur (Federal Network Agency) is the German authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers. You can find more information at www.bundesnetzagentur.de.
  • question: >- Is CallFactory registered to provide German numbers? answer: >- Yes, CallFactory is registered with the Bundesnetzagentur under number 19/092, authorised to issue German virtual phone numbers in full compliance with German telecoms law.

Happy Callfactory customers:

SignDirect logo
Bosch logo
Trigion logo
ANWB logo
UWV logo
Sogeti logo
Dille & Kamille logo
Nationale Ombudsman logo
KRO-NCRV logo
Swiss Sense logo