Buy a Colombian Virtual Phone Number

This page is for businesses that want to be reachable in Colombia without opening a local office. Whether you are selling to Colombian consumers, supporting Colombian customers, or expanding into the Latin American market, a Colombian virtual phone number lets you present a local identity while keeping your operations internationally.

Colombia is Latin America’s third-largest economy and its second most populous Spanish-speaking country, with around 52 million people. The country has undergone significant economic transformation, with strong growth in technology, financial services, energy, agriculture and tourism. Bogotá is a major regional business hub, Medellín has emerged as a global innovation centre, and Cali and Barranquilla are growing commercial and industrial centres. A Colombian phone number gives your business direct access to this dynamic market.

When a Colombian customer sees a local Bogotá or Medellín number, they recognise it as a domestic call. They pay standard Colombian rates and feel confident they are dealing with a business that serves the local market. That recognition translates into higher answer rates, more enquiries and stronger customer relationships.

Colombia is one of Latin America’s most business-friendly countries, with a growing economy and an increasingly open trade environment. The country is a member of the OECD, the Pacific Alliance and the Andean Community, and has free trade agreements with the EU, the US and many other partners. Colombia’s strategic location — with coastlines on both the Pacific and Caribbean — makes it a natural hub for regional trade.

The time zone is COT (UTC-5). During European summer time, the difference varies slightly. This allows good real-time overlap — a European afternoon aligns comfortably with a Colombian morning, making phone calls during business hours entirely practical.

Medellín has gained international recognition as a centre for technology and innovation, regularly ranked among the most innovative cities in the world. Bogotá is the regional headquarters for many multinational companies, and Colombia’s young, educated workforce makes it attractive for businesses in technology, financial services, education, energy and consumer goods.

Colombia sits at the crossroads of Central and South America, bordering Panama, Venezuela, Brazil, Ecuador and Peru. A Colombian phone number positions your business in one of the region’s most strategically located countries. Bogotá serves as a regional hub for many international companies managing operations across the Andean region and the Caribbean.

For businesses looking to build a Latin American presence, Colombia is an increasingly important market. The country’s economic reforms, growing middle class and strategic trade agreements make it an attractive complement to Brazil, Mexico and Argentina. Combine your Colombian number with numbers in those countries to cover the region’s major markets.

Toll-free 800 — Free for callers from any Colombian phone. Best for customer service lines, support desks and national marketing campaigns where you want to remove any cost barrier. A worldwide address is accepted.

Local geographic — City-specific numbers that carry a recognisable area code. A 601 number says Bogotá, a 604 says Medellín, a 602 says Cali. Best for businesses targeting specific cities or wanting to appear locally established. A worldwide address is accepted.

All Colombian number types accept a worldwide address, making Colombia one of the simplest countries to set up. No Colombian address or local entity required.

Colombia switched to a ten-digit closed numbering plan in 2021. Landline numbers use a three-digit area code followed by a seven-digit subscriber number. The trunk prefix for domestic long-distance calls is 0. When displaying internationally, drop the trunk prefix and add the country code +57:

Local example (Bogotá): 0601 234 5678 domestically, +57 601 234 5678 internationally

Toll-free example: 01 800 123 4567 domestically

On your website, always show the international format with +57 so both Colombian and international visitors can dial correctly. In advertising targeting Colombian audiences, use the domestic format.

You choose a Colombian number — toll-free 800 or local geographic — and tell us where to forward calls. We activate the number, typically within one business day. When someone in Colombia dials your number, the call routes through our network and reaches you on your landline, mobile or VoIP system. The caller pays standard Colombian rates (or nothing, for toll-free) and your team answers as if they were in Bogotá.

You manage everything through your online account: change forwarding destinations, set opening hours, configure a phone menu or enable voicemail. No hardware, no installation, no Colombian office required.

CallFactory has been providing international phone numbers since 2000. Established in the Netherlands with Dutch management, we serve thousands of businesses across Europe and the Americas. Our platform handles millions of call minutes each year, and our network is built for reliability and call quality.

We work with licensed Colombian carriers to ensure number availability and call routing quality. When you need support, our team is available by phone and email during European business hours.

Our platform is designed for companies that need international numbers without international complexity. You get a single account for all countries, transparent pricing, and a support team that understands the needs of businesses operating in international markets.

Adding a Colombian number takes minutes. You can combine it with numbers in other countries — Brazil, Mexico, Argentina, the United States — and manage them all from a single dashboard. Scale up or down as your Colombian business evolves.

Colombian telecommunications is regulated by CRC (Comisión de Regulación de Comunicaciones). Colombian phone numbers are issued through licensed carriers in compliance with CRC regulations and Colombian telecommunications law.

All Colombian number types — toll-free 800 and local geographic — accept a worldwide address. CallFactory works with licensed carriers to handle the regulatory requirements on your behalf.

Getting started takes minutes, not months. Choose your Colombian number type, provide your address details, and we activate your number — typically within one business day. There are no long-term contracts, no setup fees for most number types, and no minimum call volumes. Start with a single Bogotá number and add more area codes or a toll-free line as your Colombian presence grows.