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CallFactory
Registered with the Belgian regulator BIPT under 3981

Get a Belgian phone number for your business.

Belgian customers call a Belgian number, and that makes a difference to both response and trust. Which number you can have depends on one thing: whether you have an address in Belgium. Below is what is possible either way.

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Looking for a Belgian phone number to grow in Belgium? Then you’re in the right place! With a Belgian +32 number on your website you show right away that you take the Belgian market seriously, while the calls simply come in on your existing line anywhere in the world — no Belgian office and no new hardware.

Belgian customers prefer to do business with a company that has a local presence. With a local +32 number you build trust and Belgian customers simply call you locally, while you answer from anywhere in the world.

You choose the number type that suits you. An 0800 number is free for the caller; a national number works across all of Belgium; and a local number with a city code, like 02 for Brussels, builds instant regional trust.

Keep the regulation in mind. An 0800 or national number you can use with an address anywhere in the world, while a local geographic number requires a verifiable Belgian address in that area.

When a customer in Belgium calls your Belgian number, we route the call over the fixed network — and so not over the internet — for the highest quality, and forward it wherever you want: your fixed line, your mobile, or several mobiles so you form a team with colleagues, or your existing phone system. The caller hears a local Belgian ringtone and, if you like, a professional welcome message.

Belgium is bilingual, and you hear that in how reachable you are. With a language menu you send Dutch-speaking callers to one team and French-speaking callers to another, with welcome messages in both languages via our text-to-speech assistant.

We’ve been a specialized telecom provider since 2000 and run our own platform and network, which means top quality and full control. We’re registered with the BIPT and as a telecom company in fourteen EU countries, so you grow across Europe with one provider.

Your Belgian number is usually active within one working day. Request your number and we’ll get to work for you.

The question that decides everything

Which Belgian number can your business have?

In Belgium the regulator decides which Belgian number you can have. Some numbers need your business to have an address in Belgium; below you can see what is possible for each number.

Do you have an address in Belgium?

  • +32 800

    0800 — free for the caller

    Can be registered to an address outside Belgium.

    Possible Possible

  • +32 78

    078 — national

    Can be registered to an address outside Belgium.

    Possible Possible

  • +32 2

    Local — Brussels, Antwerp, Ghent

    Requires an address within the number's area code.

    Possible in the city of your address Local premises needed

In stock and what it costs

Numbers available today

What a number abroad costs

€49 per monthper number

The same amount in each of the fourteen countries — a Belgian number costs no more than a number at home. Including the full phone system: forwarding, IVR menu, call queue, call recording and statistics.

Just testing the market

€250 per yearprepaid

One line, one forwarding number, no features. For anyone who first wants to know whether the phone rings at all before setting up a phone system. That is less than €21 a month — under half the full rate, with exactly one thing that works: the number rings and the call reaches you.

And the call charges

Those depend on where the call goes

A call that arrives in Belgium and goes on to a VoIP line in your own country costs a different amount from one to a Belgian mobile. You get that rate with your proposal; it is the one thing we cannot put on the page, because it differs per route.

Why you can get this from us

We are the operator, not the middleman

Foreign numbers can be sold in two ways: by buying them in from someone else, or by holding the license yourself. You only notice the difference when something out of the ordinary is needed — an urgent change, a non-standard routing, a question from the regulator.

  • Belgium

    Registered with the Belgian regulator BIPT

    Registration number 3981

    Authorized to issue Belgian numbers, in line with Belgian telecom law. That can be checked, and that is the point.

  • Europe

    Licensed in fourteen countries

    No resale of numbers from a supplier who buys them in from someone else. We know the rules in each country because we are subject to them ourselves.

  • The platform

    One phone system for all your numbers

    Your Belgian, UK and German numbers come in on the same routing, with the same queue and the same dashboard. No separate accounts per country.

How it works

From request to a ringing phone

  1. You tell us what you need

    Which city or which type, and whether you have a Belgian address. If you're not sure, we'll look at it with you.

  2. We check and send a quote

    Within one business day you get a proposal with the current rates and an honest answer on whether it can be done. Sometimes the answer is that an 0800 number will serve you better than a local number.

  3. The registration

    For local numbers we submit the proof of address to the regulator. That is the only part you have to wait for.

  4. Forwarding to your team

    The call arrives in Belgium and lands with your team, wherever they work. The caller dials a Belgian number and never notices the difference.

Frequently asked questions

About Belgian phone numbers

We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 toll-free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.

For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires an address in the number’s area-code zone. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for UK businesses without a physical presence in Belgium.

Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.

An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialed from within Belgium — they cannot be called from abroad.

Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.

Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing UK landline, mobile, or VoIP system.

The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.

Yes, CallFactory is registered with the BIPT under number 3981, authorized to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.

Other countries

Choose the country where your customers are

48 countries, all on the same platform and in the same dashboard. What differs per country is the paperwork: sometimes your business must be established there, sometimes in that specific city, and sometimes there is no requirement at all.

Happy CallFactory customers:

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