Netherlands
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ItalyBuy a Belgian Virtual Phone Number
Strengthen your business presence in Belgium with a dedicated virtual number and connect with customers more effectively.
- Active within 1 business day
- Instant access to all available local numbers
- Seamless call forwarding to landline or mobile
Number Types Grid
numberTypes:
- title: 0800 numbers description: Free for the caller
- title: 078 numbers description: National numbers across Belgium
- title: Local numbers description: City-specific numbers (e.g. Brussels, Antwerp)
Uses Cases Partial
useCases: title: Best uses for a Belgian phone number description: >- Give your customers in Belgium a familiar, local way to reach you without international call costs.
Choose your number
Browse available numbers in seconds and start building a professional, reliable communication presence for your business.
Looking for other countries?
Explore available virtual numbers in key international markets worldwide.
Virtual numbers with the best features
Make your team reachable anywhere. Includes professional tools like call recording and text-to-speech menus to greet your callers perfectly every time.
Prepaid
Pay once for the full year
€250.00 per year
- Forward 1 number to 1 mobile phone or landline
- Welcome message (thank you for calling ‘ABC Company’)
- Voicemail (“Leave your message after the tone”)
- Whisper tone (notification so you know which phone number people are calling from)
- Unlimited use of our online text-to-speech assistant
Team 10
For growing businesses
€49.00 per month
- Forward 1 telephone number to a maximum of 10 mobile phones or landlines
- All options as in “Team 2”
- Opening hours schedule: let callers know when you are open and closed
- Selection menu: let callers choose which department they want to be transferred to
- Premium support from our support department; we program your phone number exactly as you wish.
- Who is or is not available to take calls and in what order the phone rings
- Unlimited use of our online text-to-speech assistant
Who is this page for?
You are a business owner or manager looking for a Belgian phone number.
Whether you are expanding into Belgium for the first time or need a local support line for existing customers, you are in the right place.
Below we explain which number types are available, what the regulations require, and how we set everything up for you — typically within one business day.
Unlock the Belgian market
When a Belgian customer sees a +44 number, they hesitate. They wonder about call costs, whether you actually serve their market, and whether support will be available in their language.
In a country where language is a sensitive topic and personal contact matters, that hesitation can cost you the relationship before it starts. A Belgian virtual number removes all of that friction.
We provide authentic Belgian (+32) phone numbers that forward directly to your existing landline or mobile. No Belgian office, no new hardware, no complicated setup.
Your business appears local to every caller in Belgium, whether they are in Brussels, Ghent, or Liège.
Why Belgium?
Belgium punches well above its weight for a country of 11 million people.
It is home to the European Union institutions, NATO headquarters, and a large concentration of international organisations and lobbying firms.
Brussels is one of the most important business hubs in Europe and regularly ranks among the top cities for international conferences and trade events. The Port of Antwerp is the second-largest in Europe, making Belgium a major logistics and trade gateway for goods entering the continent.
The country has a highly developed services economy, strong purchasing power, and a business culture that values personal relationships and direct communication.
Belgium also has one of the highest internet penetration rates in Europe, with a mature e-commerce market where consumers expect local customer service.
For companies looking to establish a foothold in continental Europe post-Brexit, Belgium is a natural first step — geographically close, commercially active, and well-connected to the rest of the EU.
The bilingual advantage
Belgium is split between Dutch-speaking Flanders in the north and French-speaking Wallonia in the south, with bilingual Brussels in the middle. There is also a small German-speaking community in the east.
Language is not just a cultural detail in Belgium — it shapes how people do business and how they expect to be treated on the phone.
With CallFactory, you can configure a single Belgian number with a language phone menu: “Press 1 for Dutch, press 2 for French.” Each option routes to the right team, and you can generate professional welcome messages in both languages using our text-to-speech engine.
You can even set up entirely separate call flows per language, with different business hours, voicemail greetings, and forwarding destinations. Your callers are addressed in their own language from the very first ring, which in Belgium is not a nice-to-have — it is expected.
Which Belgian number is right for you?
Not sure which prefix to choose? Here is a quick guide.
0800 numbers are toll-free for the caller, making them ideal for customer service and support lines. They signal that you take customer communication seriously, and they are available with a worldwide address.
078 numbers are national numbers that work across the entire country without being tied to a specific city. They are a cost-effective way to present a Belgium-wide presence, and they are also available with a worldwide address, making them the most practical choice for businesses that want a general-purpose Belgian number.
Local geographic numbers carry a city area code like 02 (Brussels), 03 (Antwerp), or 050 (Bruges), which creates instant regional trust and is especially valuable if your customers are concentrated in a particular city, but they require a verifiable local address in the corresponding area.
How to display your Belgian number
Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number.
When advertising internationally, use the format +32 2 1234567 (dropping the leading 0). Domestically, it would be 02 1234567 for a Brussels number.
When advertising your Belgian number on your website or marketing materials, use the international format with the country code so both Belgian and international visitors can dial it easily.
How it works
When a customer in Belgium dials your Belgian number, the call is routed through our network and forwarded to wherever you choose: your landline, a mobile, a VoIP system, or a team of agents through a phone menu.
The caller hears a local Belgian ringtone and, if you like, a professional welcome message in Dutch or French generated by our text-to-speech engine. There is no noticeable delay or quality loss — the call sounds like any other domestic Belgian call.
On your end, you answer the call as normal, with a short beep or announcement letting you know it came in on your Belgian line so you can greet the caller in the right language.
You can also set up time-based routing so calls during Belgian business hours go to your team, while calls outside those hours go to voicemail or an alternative destination.
A partner you can trust
We have been a specialist virtual number provider established in the Netherlands in 2000 with Dutch management.
We are not a reseller — we run our own IVR platform and phone network, which means superior audio quality, full control over features, and no middlemen. Start simple with basic call forwarding, and scale up when you are ready. Need a fully custom-built IVR flow, dedicated servers, or private API access? We can build that too.
We are registered as a telecom provider in 14 EU countries, so as your business grows across Europe you stay with one provider instead of juggling multiple vendors.
Built for businesses expanding to Belgium
A Belgian phone number from CallFactory fits naturally into several common scenarios.
Companies working with the EU institutions can offer a Brussels number for easy contact with officials, lobbyists, and partner organisations — many your home country firms that relocated functions after Brexit still need a Belgian contact point.
Logistics and trade firms using the Port of Antwerp or Belgian distribution centres can provide a local contact number for carriers, customs agents, and warehouse partners.
E-commerce brands selling to Belgian customers can display a Belgian virtual number on their website and returns pages, building trust in a market where consumers expect to be able to call a local number for support.
Recruitment agencies placing candidates in Belgium can offer a local callback number, improving response rates in both Flanders and Wallonia.
Professional services firms such as consultants, accountants, or legal advisors working with Belgian clients project a permanent local presence without maintaining a physical office.
Compliance and regulations
Belgian telephone numbers are regulated by BIPT (Belgian Institute for Postal Services and Telecommunications).
CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
0800 toll-free and 078 national numbers are available with a worldwide address.
Geographic numbers with a city area code require a verifiable local address in the corresponding area.
This makes 0800 and 078 the most practical starting point for businesses entering the Belgian market.
Zero barriers
- Seamless tech: Calls ring through to your team with crystal-clear audio quality. Your caller never knows you are overseas.
- Zero risk: No long-term contracts and setup takes minutes. Cancel any time.
- Bilingual ready: Set up Dutch and French welcome messages and call routing from day one.
- CET time routing: Set business hours in Central European Time so calls outside office hours go to voicemail or a different destination automatically.
- Immediate access: Get your +32 number today and start trading like a local.
Powerful features included
Easily handle incoming calls, improve customer communication, and keep your business reachable at all times.
Call forwarding
Forward incoming calls to any landline, mobile, or team. Set rules based on time and availability — manage everything from your dashboard.
Phone menu (IVR)
Help callers reach the right person immediately. With a simple menu, you route every call to the right employee or department.
Statistics by email
Receive daily, weekly, or monthly call reports directly in your inbox. See call volume, duration, peak times, and missed calls — without logging in to anything.
Smart voicemail system
When no one picks up, callers leave a voicemail that arrives in your inbox as an audio file. Custom greetings, multiple recipients, and no extra software needed.
Buy a Belgian number
Present a credible Belgian presence to customers and partners without setting up a physical office in Brussels or Antwerp. icon: icons/briefcase.svg - title: Call centres description: >- Handle Belgian customer support in both French and Flemish through a single number with language-based call routing. icon: icons/headset.svg - title: Sales and marketing campaigns description: >- Run Belgian-market campaigns with a toll-free 0800 number in your ads so prospects can call you at no cost. icon: icons/campaign.svg # FAQ Partial faq: title: FAQ Belgian phone numbers description: Find clear answers about Belgian numbers and how they work for your business.
Small and medium-sized enterprises
Present a credible Belgian presence to customers and partners without setting up a physical office in Brussels or Antwerp. icon: icons/briefcase.svg - title: Call centres description: >- Handle Belgian customer support in both French and Flemish through a single number with language-based call routing. icon: icons/headset.svg - title: Sales and marketing campaigns description: >- Run Belgian-market campaigns with a toll-free 0800 number in your ads so prospects can call you at no cost. icon: icons/campaign.svg # FAQ Partial faq: title: FAQ Belgian phone numbers description: Find clear answers about Belgian numbers and how they work for your business.
Call centres
Present a credible Belgian presence to customers and partners without setting up a physical office in Brussels or Antwerp. icon: icons/briefcase.svg - title: Call centres description: >- Handle Belgian customer support in both French and Flemish through a single number with language-based call routing. icon: icons/headset.svg - title: Sales and marketing campaigns description: >- Run Belgian-market campaigns with a toll-free 0800 number in your ads so prospects can call you at no cost. icon: icons/campaign.svg # FAQ Partial faq: title: FAQ Belgian phone numbers description: Find clear answers about Belgian numbers and how they work for your business.
Sales and marketing campaigns
Present a credible Belgian presence to customers and partners without setting up a physical office in Brussels or Antwerp. icon: icons/briefcase.svg - title: Call centres description: >- Handle Belgian customer support in both French and Flemish through a single number with language-based call routing. icon: icons/headset.svg - title: Sales and marketing campaigns description: >- Run Belgian-market campaigns with a toll-free 0800 number in your ads so prospects can call you at no cost. icon: icons/campaign.svg # FAQ Partial faq: title: FAQ Belgian phone numbers description: Find clear answers about Belgian numbers and how they work for your business.
Buy a Belgian number
Find clear answers about Belgian numbers and how they work for your business.
We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.
- question: >- Do I need a local address in Belgium? answer: >- For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires a verifiable local address. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for businesses without a physical presence in Belgium.
- question: >- Belgium has two main languages. Can I set up my phone system in both? answer: >- Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.
- question: >- How does the 0800 toll-free number work in Belgium? answer: >- An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialled from within Belgium — they cannot be called from abroad.
- question: >- What is the format for Belgian phone numbers? answer: >- Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.
- question: >- How quickly can my Belgian number be active? answer: >- Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing landline, mobile, or VoIP system.
- question: >- Who regulates Belgian telephone numbers? answer: >- The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.
- question: >- Is CallFactory registered to provide Belgian numbers? answer: >- Yes, CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.
- question: >- Do I need a local address in Belgium? answer: >- For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires a verifiable local address. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for businesses without a physical presence in Belgium.
- question: >- Belgium has two main languages. Can I set up my phone system in both? answer: >- Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.
- question: >- How does the 0800 toll-free number work in Belgium? answer: >- An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialled from within Belgium — they cannot be called from abroad.
- question: >- What is the format for Belgian phone numbers? answer: >- Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.
- question: >- How quickly can my Belgian number be active? answer: >- Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing landline, mobile, or VoIP system.
- question: >- Who regulates Belgian telephone numbers? answer: >- The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.
- question: >- Is CallFactory registered to provide Belgian numbers? answer: >- Yes, CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.
- question: >- Do I need a local address in Belgium? answer: >- For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires a verifiable local address. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for businesses without a physical presence in Belgium.
- question: >- Belgium has two main languages. Can I set up my phone system in both? answer: >- Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.
- question: >- How does the 0800 toll-free number work in Belgium? answer: >- An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialled from within Belgium — they cannot be called from abroad.
- question: >- What is the format for Belgian phone numbers? answer: >- Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.
- question: >- How quickly can my Belgian number be active? answer: >- Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing landline, mobile, or VoIP system.
- question: >- Who regulates Belgian telephone numbers? answer: >- The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.
- question: >- Is CallFactory registered to provide Belgian numbers? answer: >- Yes, CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.
- question: >- Do I need a local address in Belgium? answer: >- For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires a verifiable local address. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for businesses without a physical presence in Belgium.
- question: >- Belgium has two main languages. Can I set up my phone system in both? answer: >- Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.
- question: >- How does the 0800 toll-free number work in Belgium? answer: >- An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialled from within Belgium — they cannot be called from abroad.
- question: >- What is the format for Belgian phone numbers? answer: >- Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.
- question: >- How quickly can my Belgian number be active? answer: >- Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing landline, mobile, or VoIP system.
- question: >- Who regulates Belgian telephone numbers? answer: >- The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.
- question: >- Is CallFactory registered to provide Belgian numbers? answer: >- Yes, CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.
- question: >- Do I need a local address in Belgium? answer: >- For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires a verifiable local address. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for businesses without a physical presence in Belgium.
- question: >- Belgium has two main languages. Can I set up my phone system in both? answer: >- Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.
- question: >- How does the 0800 toll-free number work in Belgium? answer: >- An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialled from within Belgium — they cannot be called from abroad.
- question: >- What is the format for Belgian phone numbers? answer: >- Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.
- question: >- How quickly can my Belgian number be active? answer: >- Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing landline, mobile, or VoIP system.
- question: >- Who regulates Belgian telephone numbers? answer: >- The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.
- question: >- Is CallFactory registered to provide Belgian numbers? answer: >- Yes, CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.
- question: >- Do I need a local address in Belgium? answer: >- For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires a verifiable local address. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for businesses without a physical presence in Belgium.
- question: >- Belgium has two main languages. Can I set up my phone system in both? answer: >- Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.
- question: >- How does the 0800 toll-free number work in Belgium? answer: >- An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialled from within Belgium — they cannot be called from abroad.
- question: >- What is the format for Belgian phone numbers? answer: >- Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.
- question: >- How quickly can my Belgian number be active? answer: >- Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing landline, mobile, or VoIP system.
- question: >- Who regulates Belgian telephone numbers? answer: >- The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.
- question: >- Is CallFactory registered to provide Belgian numbers? answer: >- Yes, CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.
- question: >- Do I need a local address in Belgium? answer: >- For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires a verifiable local address. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for businesses without a physical presence in Belgium.
- question: >- Belgium has two main languages. Can I set up my phone system in both? answer: >- Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.
- question: >- How does the 0800 toll-free number work in Belgium? answer: >- An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialled from within Belgium — they cannot be called from abroad.
- question: >- What is the format for Belgian phone numbers? answer: >- Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.
- question: >- How quickly can my Belgian number be active? answer: >- Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing landline, mobile, or VoIP system.
- question: >- Who regulates Belgian telephone numbers? answer: >- The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.
- question: >- Is CallFactory registered to provide Belgian numbers? answer: >- Yes, CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
We offer three main types: Local numbers (e.g., Brussels 02, Antwerp 03, Bruges 050) for a local presence, 078 national numbers for a nationwide presence without a specific city tie, and 0800 Toll-Free numbers which are free for callers. Both 078 and 0800 numbers are available with a worldwide address.
- question: >- Do I need a local address in Belgium? answer: >- For local geographic numbers (like 02 for Brussels), the Belgian regulator BIPT requires a verifiable local address. For 078 national and 0800 toll-free numbers, a worldwide address is accepted, making them ideal for businesses without a physical presence in Belgium.
- question: >- Belgium has two main languages. Can I set up my phone system in both? answer: >- Yes. You can configure your Belgian number with a phone menu that lets callers choose their language, then route Flemish-speaking callers to one team and French-speaking callers to another. You can also use our text-to-speech engine to generate welcome messages in both Dutch and French.
- question: >- How does the 0800 toll-free number work in Belgium? answer: >- An 0800 number allows customers to call you for free from any Belgian landline or mobile network. You, as the number owner, cover the call costs. This removes any cost barrier and is widely used for customer service lines in Belgium. Note that 0800 toll-free numbers can only be dialled from within Belgium — they cannot be called from abroad.
- question: >- What is the format for Belgian phone numbers? answer: >- Belgian numbers start with the country code +32. A typical landline number has 9 digits: a 1- or 2-digit area code followed by the subscriber number. When advertising internationally, use the format +32 2 1234567 (dropping the leading ‘0’). Domestically, it would be 02 1234567.
- question: >- How quickly can my Belgian number be active? answer: >- Virtual numbers can typically be set up within 1 business day. Once active, calls are forwarded immediately to your existing landline, mobile, or VoIP system.
- question: >- Who regulates Belgian telephone numbers? answer: >- The BIPT (Belgian Institute for Postal Services and Telecommunications) is the Belgian authority responsible for telecoms regulation, including the assignment of telephone numbers to registered providers.
- question: >- Is CallFactory registered to provide Belgian numbers? answer: >- Yes, CallFactory is registered with the BIPT under number 3981, authorised to issue Belgian virtual phone numbers in full compliance with Belgian telecoms law.
