The dashboard

Install Zoiper Softphone on Desktop

Step-by-step guide to installing and setting up the Zoiper softphone on Windows or Mac, so you can receive and make calls with your business number.

You need your SIP login details from CallFactory. If you don’t have them, email support@callfactory.co with your customer number.

Step 1: On the first line, enter your endpoint number, server, and port in the following format:

[endpoint]@[server]:[port]

Fill in the details you received from our support team. On the second line, enter your password (watch out for spaces).

Step 2: Enter the server and port:

[server]:[port]

Step 3: Check the Optional box and enter the authentication username provided by CallFactory. Leave the outbound proxy field empty.

Step 4: Click Next. If the details are correct, a SIP account is found. Select it and click Next again.

Zoiper is now registered. You can receive and make calls with your business number.

Want to talk it over first?