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Set Up the Holiday Calendar

Use the holiday calendar to handle calls differently on public holidays: play a closed message, send callers to voicemail or route to another endpoint.

  • 1 min read

The holiday calendar lets you handle calls differently on specific dates: public holidays, company holidays or any other day you are closed. It automatically overrides your regular opening hours on those dates.

How it works

In the dashboard, go to Number Settings and find the Holiday Calendar option. Switch it on and set the dates you want to treat as holidays.

For each holiday, you choose what happens to incoming calls: play a closed message, send callers to voicemail or route calls to a different endpoint.

You can add or remove dates at any time. Changes take effect immediately.

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