Yes. Voicemail is one of the features you can use on your CallFactory number.
Voicemail is often combined with opening hours. You set the days and times you are available and what happens to calls outside those times, and many businesses choose voicemail for those hours.
Callers can then leave a message. You receive each message by email as an audio file, and it stays in your dashboard for 90 days. The email doesn’t include a transcript yet.
You listen to the messages and call people back when it suits you, so no caller goes unanswered.
For callers, this means they still feel helped, even if no one was available to speak with them at that moment.
Voicemail white paper
Our voicemail white paper explains the benefits of voicemail in more detail.
