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Setting up your number

I Want to Play a Welcome Message

A welcome message greets every caller before the call connects. It is included with your number: record it yourself, use a voice actor or use text-to-speech.

  • 1 min read

You can add a welcome message to your CallFactory number at no extra cost. It is included in every plan.

A welcome message greets callers before the call connects. It can tell them your opening hours and when you are available, and it can introduce a phone menu where callers choose who they want to speak to.

You can record the message yourself, have a voice actor record it, or type your text and let the text-to-speech assistant generate the audio. Recording it yourself sounds more personal, which suits a small business whose callers know your voice. You can replace the message at any time.

Announcement messages

A welcome message is one type of announcement message. As the name says, it welcomes the caller.

Besides a welcome message, you can also use closed messages, which callers hear outside your business hours, and announcement messages for phone menus and other options.

Announcement message white paper

Our announcement message white paper explains the benefits of a welcome message and other announcement messages in more detail.

support announcement-message-white-paper

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Map of Europe with the countries where CallFactory supplies numbers Licensed in 14 European countries