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Forward Calls to Another Location If No Answer

With overflow, calls you don't answer, for example because you are already on a call, are forwarded automatically to a colleague at another location.

  • 1 min read

You can do this with overflow. When you are already on a call or don’t answer, the incoming call is forwarded automatically to a colleague at another location, so the caller still reaches someone.

This automatic forwarding of calls you don’t answer is called overflow.

Our support team can set up the overflow for you. Tell us which number or location should take over the calls, and we take care of the rest.

Overflow white paper

Our overflow white paper explains the benefits of overflow in more detail.

support overloop-white-paper

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