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The dashboard

How Does the Dashboard Work?

In the dashboard you manage your phone numbers, endpoints, availability and features, and you view your call statistics. Here is what you can do there.

  • 1 min read

The dashboard is where you manage your phone numbers. After you log in, you see an overview of all your phone numbers and the endpoints set up for each one.

From here you can:

  • Switch endpoints: select a different endpoint from your address book or enter a new phone number. The change takes effect immediately.
  • Switch availability: turn team members on or off, so only the people who are available receive calls.
  • Set the call order: drag and drop endpoints to decide who is called first.
  • Manage features: turn features such as the welcome message, closed message, voicemail, whisper tone and phone menu on or off.
  • View statistics: see call volumes, busiest hours, top callers and more.

The dashboard works in any browser, on a computer, tablet or mobile phone. Our app for iPhone and Android is coming soon; until then, everything it will do works in the dashboard.

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Our team helps you with numbers and voicebots in each of our countries. Call us or use the contact form.

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Map of Europe with the countries where CallFactory supplies numbers Licensed in 14 European countries