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CallFactory

The dashboard

How Does the Call Center App Work?

Our app for employees is coming soon. Until then, you log in to the dashboard to see your status and call statistics and to switch your status.

  • 1 min read

The CallFactory app for iPhone and Android is coming soon. Until then, everything the app will do for employees works in the dashboard.

When you open the dashboard for the first time, you see a login screen. The number owner or your telecom administrator gives you your login details. If you don’t have them, ask the owner of the phone number or your administrator.

After you log in, you see the status screen with your call statistics below it.

support callcenter-app

To change your status, click the status you want. Read more in How do I change my status?

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Our team helps you with numbers and voicebots in each of our countries. Call us or use the contact form.

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Map of Europe with the countries where CallFactory supplies numbers Licensed in 14 European countries