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Setting up your number

Change the Settings for Your Phone Number

Manage the settings of your phone number in the dashboard: switch features such as the whisper tone, phone menu and queue on or off under Number Settings.

  • 1 min read

You manage all settings for your phone number in the dashboard. This includes features such as the whisper tone, phone menu, queue and welcome message.

How to change settings

Log in to the dashboard and go to Number Settings. You see an overview of all available features, each with an on/off switch.

Some features have additional settings that appear when you switch them on. For example, statistics by email lets you choose on which days and at what times you receive reports.

All changes are saved automatically and take effect immediately.

Call recording settings

Call recording has its own settings page. In the dashboard, go to Call Recording and then Settings.

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Map of Europe with the countries where CallFactory supplies numbers Licensed in 14 European countries