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Setting up your number

Block Mobile Callers

Make your number reachable from landlines only. Mobile callers hear a message explaining that the number cannot be reached from a mobile phone.

  • 1 min read

With the mobile block, your number can only be reached from a landline. Mobile callers hear a short message explaining this.

This is mainly used on toll-free numbers, such as 0800 numbers, where your business pays for every incoming call.

How to activate

Switch on the mobile block in the dashboard under Number Settings. The filter is active immediately.

What mobile callers hear

When a mobile caller dials your number, they hear an announcement, for example “This number can only be reached from a landline.” You can customize this message:

  • Record it yourself: make a recording on your mobile phone and send it to us.
  • Use our text-to-speech assistant: type your message, choose a voice, and paste the generated code into the dashboard.

You can also forward mobile callers to a different number instead of playing a message. Contact our support team to set this up.

Want to talk it over first?

Our team helps you with numbers and voicebots in each of our countries. Call us or use the contact form.

Go to the contact form → Reply within one business day
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Map of Europe with the countries where CallFactory supplies numbers Licensed in 14 European countries