Activate a Whisper Tone

A whisper tone is a short sound or spoken message that you hear just before a call is connected. Only you hear it, not the caller. It tells you which number the caller dialed, so you know how to answer.

When is a whisper tone useful?

A whisper tone is useful in several situations:

• Business and personal calls on one phone: you hear the whisper and know right away whether to answer with your company name or a personal greeting.
• Several online stores or brands: each store gets its own number with a different whisper, so you always know which brand the caller is calling about.
• Numbers in several countries: each number can have its own whisper, so you know whether to answer in English, German or French before you say hello.
• Tracking marketing campaigns: use a different number for each campaign and give each one its own whisper. You hear right away which campaign is bringing in calls.

How to create your whisper tone

There are two ways:

• Record it yourself: use your mobile phone to make a short recording (for example “Online store UK” or “Summer campaign”) and send it to us.
• Use our text-to-speech assistant: type your whisper message, choose a voice, and paste the generated code into the dashboard. This makes it easy to update your whispers at any time.

You can also choose from several standard tones and melodies in the dashboard if you do not need a spoken message.

Activate your whisper tone

Switch on the whisper tone yourself in the dashboard under Number Settings, or ask our support team to do it for you. The whisper tone is included in every plan at no extra cost.