Activate a Closed Message

A closed message is a recorded message that plays when someone calls outside your business hours. In the message you usually say who the caller has reached, that your organization is closed, when you will be available again, and how the caller can still reach you (for example by leaving a voicemail).

A closed message is often used together with opening hours, a holiday calendar and voicemail.

How to activate

1. Log in to the dashboard
2. Go to your number settings
3. Scroll down to Closed text
4. Switch the feature on

You can record the message on your mobile phone or create it with the text-to-speech assistant. Changes take effect immediately.

Directly below the closed message setting you will find the opening hours feature, which controls when the closed message is played.