Netherlands
Belgium
Denmark
Germany
France
United States
Austria
UK
Spain
Italy7 articles
Getting started
How to request a number abroad and pick one yourself, and what callers pay to reach an 0800 number. You'll also find how to read your first call statistics, per period or per employee, and how to get them as email reports.
- A number abroad
- Can I Also Request a Number Abroad with CallFactory? At CallFactory, you can just as easily register a phone number abroad.
- Choose an International Phone Number Get a local phone number in another country to give your business a local presence. Choose your number online and start receiving calls straight away.
- Start measuring
- View Your First Call Statistics How is your number performing? How many people are calling you? Your call statistics are your first health indicator for your phone number.
- View Statistics for a Specific Period Change the date range in your call statistics to view data for a single day, week, month, or up to a full year.
- View Call Statistics per Employee See how many calls and minutes each team member handled. Download a breakdown per endpoint as an Excel file from the dashboard.
- Set Up Statistics Email Reports Receive your call statistics by email — daily, weekly, or monthly. Set the frequency in the dashboard and reports are sent automatically.
- What calls cost
- What Does It Cost to Call an 0800 Number? Calling an 0800 number is always free, even when calling from a mobile phone.
Other categories
Looking for something else?
- The app 19 articles — logging in, users, status, address book
- Setting up your number 33 articles — phone menu, call queue, destinations, business hours
- Forms and documents 1 article — the list for postcode and area code routing
- For developers 2 articles — the statistics and availability APIs
- FAQs 21 short answers, grouped by topic
Still stuck?
Give us a call. We run our own platform and network, so the person you reach can change the setting for you right away.
