Technical and integrations

Usually no, toll-free and premium-rate numbers are special national numbers that most international gateways do not route, which is why callers outside the country hear a “number not in service” message when they try. Companies that need to be reachable from abroad pair the national number with a local number in the destination country, which CallFactory covers in 78+ markets worldwide.

Each country has a national numbering authority that manages and supervises the local numbering plan, which means every CallFactory number is registered under your company name with that authority regardless of who delivers the service. The number stays your property, so you can port to another provider later without losing the brand recognition you built around it.