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Whisper tone

You know who you're talking to before you say “hello.”

When several numbers come in on the same phone, just before the call connects you hear a short word that is meant only for you: “Mexico,” “Store A,” “Urgent.” The caller notices nothing — they simply hear a line that is ringing.

Takes less than a second. No app, no extra handset, no second phone in your pocket.

What happens at the same time · incoming on +52 55 1234 5678

The caller hears
  1. 0:00 Dials your Mexican number Local rate, local number
  2. 0:02 Hears the line ringing Just as always
  3. 0:06 “Buenas tardes, Reynolds” In their own language right away
You hear
  1. 0:04 Your mobile rings One phone, every country
  2. 0:05 🔊 “Mexico” Only for you, under a second
  3. 0:06 You answer in Spanish No guesswork

The caller doesn't hear the whisper tone and notices no silence or delay.

What it solves

The awkward first syllable

Anyone with several numbers on one phone knows the feeling: you answer and hope the caller says something first that tells you who they are.

The wrong language

“Reynolds, good afternoon” — but they called the German number

You start in English, they reply in German, and the first ten seconds are lost to fixing it. And it happens with exactly the caller you got that local number for.

The wrong name

“Which company were you calling again?”

Two online stores on the same phone, or a sales line and a service line. The question is understandable, yet it still sounds as if you are not on top of things.

The wrong tone

An urgent line sounds like any other call

A line for reporting outages and a general number reach the same person. Without a signal beforehand, you only realize halfway through that this was the urgent call.

Where it becomes essential

Five countries, one mobile

Having a local number in several markets means paying to be recognized as local. That gain disappears the moment you answer in the wrong language, which is exactly what the whisper tone prevents.

  • +1 212 … United States “United States” “Good afternoon, Reynolds”
  • +52 55 … Mexico “Mexico” “Buenas tardes, Reynolds”
  • +49 30 … Germany “Germany” “Guten Tag, Reynolds”
  • +33 1 … France “France” “Bonjour, Reynolds”

The same applies without crossing a border: two online stores, a sales line and a service line, or one number per client at an agency. As soon as more than one number ends up on the same phone, this is the difference between a professional opening and a guess.

How it works

One setting per number, and nothing else changes

  1. 01

    You choose a tone for each number

    Six built-in tones to choose from, or a spoken word you create yourself with the text-to-speech assistant: “Store A,” “Urgent,” “Mexico.”

  2. 02

    We play it just before the call connects

    In that second the caller hears a normal ringing line, while you hear the word. The two channels are kept separate, so nothing leaks through to the other side.

  3. 03

    You change it whenever you like

    From the dashboard, per number, without calls in progress noticing a thing. No app on your phone and no setting on the handset itself.

What you decide

What you hear, and on which number

Which tone

6 + your own

Six recognizable tones, or your own spoken text. Once you have more than two, a word works better than a beep.

Separate for each number

per number

Every number gets its own tone. Four countries, four words, or two online stores and nothing else.

What the text says

your own text

A country, a brand name, a department or a priority. You create it in five seconds with the text-to-speech assistant.

When you change it

real time

Directly from the dashboard. Calls in progress are not interrupted, and nothing needs to be set up again on the phones.

Frequently asked questions

What customers ask about it

No. The message only goes to the side of the person answering; in that same second, the caller hears an ordinary ringing line. There is no silence and no audible delay.

No, and that is the whole point. It works on your ordinary mobile, on a landline and on a VoIP phone, because the message is part of the call and not software on your phone.

Yes. In addition to the six built-in tones, you can use a spoken word or a short phrase made with the text-to-speech assistant. Once you have more than two numbers, words are much easier to tell apart than tones.

Yes, and that is when it becomes especially useful: you hear which option the caller chose before you answer. “Sales” or “Outage” tells you in one word what the call is about.

The tone belongs to the number, not to the person. If the same number rings five colleagues, all five hear the same word, and that is intentional, because it is about which line it is.

Yes. You assign each number its own tone or recording, so you could, for example, choose a beep for your US number, a spoken “Mexico” for your Mexican number and “Support line” for your customer service. That way the signal alone tells you which number was dialed.

The message plays in less than a second, and because the caller hears a ringing line during that same second, there is no noticeable delay from their point of view. As soon as you answer, the call connects in the usual way.

This is one of the most common situations. Because your whisper tone tells you which country the caller chose before you answer, you greet them in the right language immediately, whereas without that information you would have to guess or could only switch over in your second sentence.

Yes. You turn the whisper message on or off per number in the dashboard, so you could, for example, keep it on for your international numbers and leave it off for your main US number.

Yes, this is a common situation. You give each online store its own number with its own whisper message, so when a call comes in you hear which store it is about before you answer. That way you greet the customer with the right brand name and open the matching order system right away.

How many numbers come in on your phone?

With two, it's handy. From three, you won't want to be without it.

Turn on a whisper tone

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