🧠 Know who’s calling

Whisper tone

Many businesses use multiple phone numbers. A whisper tone tells you which number was called before you answer, so you’re immediately prepared.

This feature is especially useful if you forward calls or use numbers in different countries. The whisper tone lets you know exactly which number the caller dialed, helping you respond in the right context from the very first moment.

Hear a beep or custom intro
Message is only for you
Know which number was called

Benefits whisper tone

See how our smart tools helps your team work more efficiently, save valuable time, and elevate the way your business communicates.

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Start right

If you hear the set message, you will know which phone number the call is coming from. This way, you can start each conversation in the right way.

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Pick your tone

At Callfactory you can choose from 6 different, clearly recognizable notifications. Prefer something custom? Simply upload your own voice file to match your brand or workflow.

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Stay professional

Always respond using the correct language, tone, and department-specific greeting. You’ll sound consistent, confident, and well-prepared in every call.

See how it works

Watch a quick demo to learn how setup, team usage, and key features keep your business reachable - anytime, from anywhere.

Simple and no extra costs

At Callfactory, you know before answering which number the caller dialed, so you can greet them correctly every time. This service is included for all Callfactory customers at no additional cost.

Call filter

Are there callers you’d rather not reach your business number? With the call filter feature, you can easily block unwanted calls and control who gets through.

Call forwarding

Your phone number is a virtual number, meaning every incoming call can be forwarded to any device - whether a landline or mobile.

Call insights

Want to reach more callers and improve service? Call statistics help you track performance and ensure you’re meeting your goals. After all, measuring is knowing.

No. The whisper tone is only audible to you. Callers never hear this beep or message — it simply helps you recognise which number was called before you pick up.

Yes. You can set a unique whisper message for each phone number. For example, if you hear “Germany,” you immediately know the call came in on your German number. If you hear “Poland,” you know a caller used your Polish number. This way, you’re always prepared for the right context before answering.

You can continue to do this. The whisper tone adds extra clarity, letting you know which telephone number is being called - especially useful if your business number is forwarded to your mobile phone.