The 085 / 088 / 0800 / 0900 telephone number company of the Netherlands
🔄 Route calls your way

Webhook call routing

Set up your own custom routing with webhooks. Send calls to different places based on rules you define on your site.

Use webhooks to route calls in real time. Connect your phone system to your website or scripts for smarter call handling, virtual branches, and full control.

  • Real-time call routing logic
  • Seamless system integration tools
  • Enhanced business call control

Benefits webhook call routing

See how our smart tools helps your team work more efficiently, save valuable time, and elevate the way your business communicates.

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Dynamic call routing

Update your call destinations in real-time using your own scripts or external systems. Perfect for adapting to changing business needs instantly.

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Full control over logic

Use webhooks to route calls based on custom rules - like location, calendar, or caller type. You define how each call is handled.

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Easy to integrate

Connect your phone number to any system or tool that supports webhooks. No special hardware or apps needed - just your existing software.

See how it works

Watch a quick demo to learn how setup, team usage, and key features keep your business reachable - anytime, from anywhere.

demo

How does that work?

If you want to run a website or script yourself to change the devices connected to your phone number, you can simply do so via a webhook.

uwbedrijf.nl/webhook/eindbesluit

When we call this address, we receive a response from your server containing the final destination of your number.

Simple, right? When a call comes in, we check on your website (/webhook/) which phone number you entered. And that’s where the call is delivered.

And yes, that is also possible if you use a dropdown menu. We then simply create an X number of webhooks. Like this:

option 1: yourcompany.nl/webhook/1/finaldestination
option 2: yourcompany.nl/webhook/2/finaldestination
option 3: yourcompany.nl/webhook/3/finaldestination

In addition to the final destination, you can also include message texts here.

Or your web developer can put a script here that checks your Google calendar to see if you have an appointment or are on your way, for example, and decides based on that whether the call goes to your landline, your mobile or to a message.

FAQ webhook call routing

Get clear answers to your questions about webhook routing and how it works for your business.

Webhook call routing allows you to dynamically route incoming calls to different locations or team members based on your own rules or scripts. This gives you real-time control over every call.

No. You can use webhook call routing entirely through your existing software and systems. A web server or script is sufficient to process the routing logic.

When a call comes in, a webhook (for example, yourcompany.com/webhook/final-decision) is triggered. Your server or script then returns the phone number or device to which the call should be forwarded, based on the rules you have set.

Yes. You can connect a script that, for example, checks your Google Calendar. Calls are then automatically routed to your landline, mobile, or voicemail depending on your availability.

Yes. You can update your scripts and webhooks at any time. This allows you to adjust routing immediately whenever your business processes, team members, or availability change.

Happy Callfactory customers:

SignDirect logo
Bosch logo
Trigion logo
ANWB logo
UWV logo
Sogeti logo
Dille & Kamille logo
Nationale Ombudsman logo
KRO-NCRV logo
Swiss Sense logo