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Text to speech assistant

Every CallFactory feature that plays a message to callers — welcome greetings, voicemail, queue announcements, phone menus — needs an audio message. Recording one yourself takes time, sounds amateur, and is hard to update. Hiring a voice actor is expensive and slow.

The text-to-speech assistant solves this instantly. Type your message, choose a voice and language, and the system generates a professional audio message in seconds. Change the text at any time and the new message is live immediately. No recording equipment, no waiting, no cost.

  • Generate voice messages from text in seconds
  • Multiple voices and languages available
  • Update messages instantly — just edit the text
  • Works with all CallFactory audio features
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Benefits of the text-to-speech assistant

See how our smart tools help your team work more efficiently, save valuable time, and elevate the way your business communicates.

🗣️

Professional and consistent

Every caller hears the same clear, professional voice. No background noise, no mumbling, no inconsistency between recordings made on different days.

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Update in seconds

Change a phone number, a business name, or opening hours? Edit the text and the new message is live immediately. No re-recording, no waiting.

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Works with every audio feature

Use generated messages for welcome greetings, voicemail, queue announcements, phone menus, whisper tones, closing-time messages, and more.

How the text-to-speech assistant works

Type your message in the dashboard, choose a voice, and click generate. The system converts your text into a natural-sounding audio file in seconds. You can preview the result immediately — if it sounds right, apply it to your welcome greeting, voicemail, queue, or any other feature that plays audio to callers.

If you want to adjust the wording, simply edit the text and generate again. There is no limit on how many times you can regenerate. This makes it easy to experiment with different wordings until you find the version that sounds best.

Multiple voices and languages

The assistant supports multiple voices and languages. If your business operates internationally, you use an English voice. If you also have international numbers in France, Germany, or Spain, you generate messages in French, German, or Spanish — each with a native-sounding voice.

This is especially useful for businesses with numbers in multiple countries. Instead of finding a voice actor for each language, you type the message in the local language and the assistant generates it. Update the Dutch greeting on Monday, the French one on Tuesday — all from the same dashboard.

Use cases across your call flow

The text-to-speech assistant works with every CallFactory feature that plays audio. Common uses include a welcome message that greets callers when they ring your number, a voicemail greeting that plays when no one picks up, queue announcements that keep callers informed while they wait, and phone menu prompts that guide callers to the right department.

Less obvious uses include whisper tone messages that tell your team which number the caller dialled, closing-time announcements that play outside office hours, and temporary messages during holidays or special events.

Always up to date

Recorded messages go stale. Your opening hours change, a phone number gets updated, a product name changes, or you move to a new address. With a recorded message, each change means a new recording session. With text-to-speech, each change means editing a line of text.

Some customers update their messages regularly — seasonal greetings in December, campaign messages during promotions, holiday announcements before bank holidays. Because updating is instant and free, there is no reason to leave an outdated message running.

Included free with every number

The text-to-speech assistant is included at no extra cost with every CallFactory number.

This feature is included free with every business number or international number.

Text-to-speech assistant FAQ

Get clear answers about the text-to-speech assistant and how it works for your business.

Type your message in the dashboard, choose a voice, and click generate. The system produces a natural-sounding audio file in seconds. Preview it, then apply it to any feature that plays audio to callers.

No. The assistant generates professional voice messages from text. No microphone, no studio, no voice actor needed.

Very natural. The technology produces clear, professional speech without a robotic tone. Callers hear a consistent, polished voice every time.

Multiple languages and voices are supported. If you operate international numbers in different countries, you can generate messages in each local language with a native-sounding voice.

Seconds. Type or edit the text, click generate, and the new message is ready. Changes are live immediately.

All CallFactory features that play audio — welcome greetings, voicemail, queue announcements, phone menus, whisper tones, closing-time messages, and more.

Yes. If you prefer to record your own voice or hire a professional voice actor, you can upload your own audio files for any feature. Text-to-speech and custom recordings can be used side by side.

No. It is included free with every CallFactory number and can be used for all your messages without limit.

Happy Callfactory customers:

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Bosch logo
Trigion logo
ANWB logo
UWV logo
Sogeti logo
Dille & Kamille logo
Nationale Ombudsman logo
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