📮 Never miss a message

Smart voicemail system

Never miss a call again even if lines are busy, queues are long, or you’re temporarily unavailable.

With our digital voicemail, callers can leave a message anytime. You’ll receive it by email as an audio file - ideal for orders, tips, or customer questions.

Voicemails sent to your inbox
Never miss a customer again
Great for orders, tips, or feedback

Benefits smart voicemail system

See how our smart tools helps your team work more efficiently, save valuable time, and elevate the way your business communicates.

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Increase your accessibility

By never missing a call again and being able to handle your recorded messages at a convenient time, you increase your accessibility.

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Increase customer satisfaction

Callers will experience your organization as more accessible when they can leave a message after the promise that you will contact them as soon as possible.

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No additional software required

You will receive each recorded message in .mp3 format which can be played with standard audio software that you already have on your computer, tablet or phone.

See how it works

Watch a quick demo to learn how setup, team usage, and key features keep your business reachable - anytime, from anywhere.

Enable digital voicemail

Voicemail is included in the Callfactory subscription. You can activate this function at any time without paying anything extra. You can record the voicemail text yourself or have it recorded by our text-to-speech speech bot.

Call filter

Are there callers you’d rather not reach your business number? With the call filter feature, you can easily block unwanted calls and control who gets through.

Call forwarding

Your phone number is a virtual number, meaning every incoming call can be forwarded to any device - whether a landline or mobile.

Call insights

Want to reach more callers and improve service? Call statistics help you track performance and ensure you’re meeting your goals. After all, measuring is knowing.

You can record the welcome text on your mobile phone and provide us with this sound file. We can also have our speech bot speak your text. This sounds perfect.

You can turn voicemail on or off in your dashboard or let our customer service representatives know you want a change.

You can set it up so that callers go straight to your answering machine and can leave a message straight away.

You can set your digital voicemail to only give a message. After playing this message, the connection is broken from the telephone exchange.

You can change the welcome message as often as you like . Think in advance about what is convenient for you: whether you want to record this yourself each time or have our speech bot do it for you .