🌍 Go global easily

International telephony

When your business operates across borders, your phone system should too. Customers in another country expect a local number they recognise. Your team needs to receive those calls wherever they are — without complicated international setups or unreliable connections.

CallFactory is a registered telecom operator in 14 European countries. We provide local phone numbers in 30+ countries and route calls to your team anywhere in the world. No extra hardware, no VoIP quality issues — just reliable international telephony that works like a local call.

Local numbers in 30+ countries
Registered telecom operator in 14 countries
Route calls to international teams
No hardware or complex setup needed

Benefits of international telephony

See how international numbers and cross-border routing help your business grow globally.

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Local presence, anywhere

Activate a local phone number in another country without setting up a physical office. Customers see a familiar number and are more likely to call. You build trust from day one.

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Route calls across borders

Incoming calls on your international numbers are routed to your team — wherever they are. One team member in London, another in Berlin, a third working from home. The caller never notices.

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Registered telecom operator

We are not a reseller. CallFactory is a registered telecom operator in 14 countries. We pay local call charges and international rates to the relevant operators, ensuring your numbers work reliably.

How international telephony works

You choose a local number in the country where you want to be reachable — a French number for French customers, a German number for German customers, a US number for American clients. When someone calls that number, CallFactory routes the call to your team based on the rules you have defined: a specific office, a mobile number, a phone menu, or a call queue.

The caller pays local rates (or nothing, if it is a freephone number). Your team receives the call as if it were a domestic call. There is no special equipment needed on either end — the routing happens entirely on our platform.

From first steps abroad to multi-country operations

We support businesses at every stage of international growth. A small company testing a new market can start with a single number in one country. A franchise with locations across Europe can have local numbers in every country, each with its own routing, language, and call flow.

Since 2022, we have been registered as a telecom operator in 14 European countries. We started as a Dutch provider and grew alongside our customers into other markets. Whether you need one number or one hundred, the setup process is the same — tell us what you need and we activate it.

Reliable connections, not cheap VoIP

International phone numbers from budget providers often route calls over the cheapest possible path — resulting in delays, dropped calls, and poor audio quality. CallFactory takes a different approach. We pay local call charges and international rates to the relevant operators in each country, ensuring your number works as reliably as a local line.

This matters especially for business calls where first impressions count. A customer calling your French number should hear the same call quality as if they were calling a local French company. That is exactly what we deliver.

Combine with the full feature set

Every international number comes with access to the same features as a domestic number. Add a welcome message in the local language, route calls based on office hours, use a phone menu to direct callers to the right department, and record calls for quality assurance.

For businesses with their own developers, access to our private API is available — allowing you to build custom integrations with your internal systems. And if your international telephony needs grow beyond standard features, dedicated IVR servers offer a fully private environment.

What does it cost?

International numbers are available from a low monthly fee per number. The exact price depends on the country and number type — local numbers, national numbers, and freephone numbers each have different rates.

There are no setup fees and no minimum contract. You activate a number when you need it and cancel it when you do not. Contact us for a quote tailored to your requirements.

Central business number

One phone number for all your locations. CallFactory routes callers to the nearest branch automatically — by area code, postcode, or phone menu.

Welcome message

Greet every caller with a professional message before the call is connected. Record your own, use a voice actor, or generate one instantly with text-to-speech.

Phone menu (IVR)

Help callers reach the right person immediately. With a simple menu, you route every call to the right employee or department.

Yes. Depending on local regulations, you can get a local number, national number, or freephone number in the country of your choice. Calls are routed to your team wherever they are — no physical office or local equipment is needed.

We offer local numbers in over 30 countries. CallFactory is a registered telecom operator in 14 European countries. Contact us for the full list or check our international numbers page.

Calls are routed based on rules you define — to a specific office, mobile number, phone menu, or call queue. Your team receives the call as a normal incoming call, regardless of where they are.

Yes. We pay local call charges and international rates to the relevant operators in each country. This ensures the same call quality as a local line — no cheap VoIP routing.

The caller pays local rates for the country they are calling. For freephone numbers, the caller pays nothing. The exact cost depends on the number type and the caller’s phone plan.

Yes. Every international number has access to the same features as a domestic number — welcome messages, phone menus, call recording, voicemail, call queues, and more.

No. Everything runs on our platform. Your team receives calls on their existing phones — landline, mobile, or VoIP. No additional hardware is required.

Pricing depends on the country and number type. There are no setup fees and no minimum contract. Contact us for a quote based on your specific requirements.