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ItalyDedicated IVR servers
Most telephony platforms give you a set of features and that is it. If your business needs something outside the menu, you are stuck. Dedicated IVR servers remove that limitation entirely. You get your own server infrastructure, running exclusively for your business, fully programmable, with no shared resources and no feature restrictions.
This is the natural next step for businesses that have outgrown standard call routing or our private API. Build advanced telephone applications, a custom phone system with only the features you need, AI-powered call flows, or a secure session border controller for your VoIP network. If it involves voice or telephony, you can build it here.
- Your own dedicated IVR infrastructure
- Fully programmable with our C++ SDK
- Connect to AI platforms (OpenAI, Azure, Google)
- Deployed as Docker containers within 24 hours
Benefits of dedicated IVR servers
Discover how our features help you work smarter, save time, and improve how your business communicates.
Build it your way
Use our C++ SDK to develop in-house, or have our team build and support your application. Every aspect of the call flow is under your control.
Escape the walled garden
No more rigid SaaS limitations. If your current platform cannot do what you need, a dedicated server can. You own the logic, the data, and the roadmap.
Full transparency
See every function call and the entire lifecycle of a conversation. No black boxes, no hidden limitations. You know exactly what is happening at every step.
Ready in 24 hours
Standard configurations ship as Docker containers and are launch-ready within one business day. Custom setups follow after a strategy session with our developers.
Pricing
Get the power of dedicated IVR infrastructure with flexible pricing for your needs.
4 Channels
Perfect for testing, small-scale deployments, or pilot setups. A low-risk way to explore the power of dedicated IVR.
100 Channels
Ideal for growing teams that need reliable call handling at scale. Balance between flexibility and performance.
200 Channels
Designed for high-volume environments that require maximum performance, control, and customization at every level.
What you can build
A dedicated IVR server is a blank canvas. Common deployments include advanced IVR applications with complex branching logic that goes far beyond a standard phone menu, custom phone systems built to your exact specification with no unnecessary features, high-volume routing engines that handle thousands of concurrent calls, and secure session border controllers for VoIP networks.
Because the server runs exclusively for your business, there are no shared resources, no noisy neighbours, and no performance impact from other customers. Your capacity is guaranteed, your data stays isolated, and your uptime is not affected by anyone else’s traffic.
AI-enabled telephony
Dedicated servers can stream call data in real time to leading AI platforms — OpenAI, Azure, Google, Deepgram, and ElevenLabs. This opens the door to AI-powered call flows: real-time speech recognition, natural language processing, voice synthesis, sentiment analysis, and automated conversations that sound natural.
Build a voicebot that handles first-line support calls, an automated appointment booking system that understands natural speech, or a call analytics pipeline that transcribes and analyses every conversation automatically. The AI integration runs on the same server as your call flow, minimising latency and keeping data within your infrastructure.
The upgrade path from our private API
Many customers start with CallFactory’s standard features and private API. As their needs grow — more complex logic, higher volumes, AI integration, full programmatic control — a dedicated server becomes the natural next step.
The transition is smooth because you are staying within the same platform. Our team helps you migrate your existing call flows to the dedicated environment, and your phone numbers, routing, and features continue to work as before. You gain more power without starting over.
Build yourself or let us build it
You have two options. If your team has development capacity, use our C++ SDK to build and deploy your own applications on the server. You have full access to every function, every event, and every data point in the call lifecycle.
If you prefer to focus on your business, our development team builds the application for you. You describe the requirements, we build and deploy it, and we maintain it going forward. Many customers choose a hybrid approach — we build the initial setup, and their team takes over maintenance and iteration once the foundation is in place.
Book a strategy session
Dedicated IVR servers are a custom product. The best way to start is a free strategy session with our developers. We discuss your requirements, map out the architecture, and give you a clear picture of what is possible, how long it takes, and what it costs.
Contact us to schedule a session.
Learn more about other features
Find more information about our features that can boost your business communications.
API integrations
Tell us what you need, we build the endpoints. Our private API lets you integrate CallFactory telephony into your own software — no generic library, no guesswork, no wasted development time.
Custom solutions
Our flexible IVR platform allows us to build powerful, custom solutions tailored to your business operations.
Voicebot
AI-powered voice assistants built on our IVR platform. Automate incoming calls with natural conversation, data lookups, and smart routing.
Dedicated IVR servers FAQ
Get clear answers about dedicated IVR servers and how they work for your business.
With standard IVR you use our shared platform and pre-built features. With a dedicated server you get your own infrastructure, fully programmable, with no shared resources and no feature restrictions.
You can manage it yourself using our C++ SDK, or have our team build and maintain everything for you. A hybrid approach is also common — we build the initial setup and you take over from there.
Custom call applications, high-volume routing engines, phone systems, AI-powered call flows, voicebots, automated booking systems, VoIP session border controllers — anything that involves voice or telephony.
Yes. Stream call data in real time to OpenAI, Azure, Google, Deepgram, ElevenLabs, and other AI services for speech recognition, natural language processing, voice synthesis, and more.
Standard configurations ship as Docker containers and are ready within 24 hours. Custom setups take longer depending on complexity — we discuss timelines during the strategy session.
Often, yes. If you need more complex logic, higher volumes, AI integration, or full programmatic control, a dedicated server is the natural upgrade. Your existing phone numbers and routing continue to work — you gain more power without starting over.
Our SDK is in C++. If your team does not work with C++, our developers can build and maintain the application for you.
Book a free strategy session with our developers. We discuss your requirements, map out the architecture, and give you a clear picture of what is possible and what it costs.
