Central business number
Our IVR platform can distribute hundreds of simultaneous calls across all branches in the country.
Easily route calls to any branch or team using one national number. Perfect for growing businesses, franchises, or companies with multiple locations across the country.
- One national number for all locations
- Route calls to multiple branches or teams
- Scales perfectly with any business
Benefits central business number
See how our smart tools helps your team work more efficiently, save valuable time, and elevate the way your business communicates.
Based on area code
This divides the call traffic based on the prefix of the caller's number. This is a low-threshold option, especially for callers, because the IVR does all the work. The caller literally doesn't notice anything.
Based on postal code
This asks the caller to enter the digits of the postcode, after which the caller is transferred to the establishment that you have assigned to this postcode. Although the caller must take action (enter the digits), this method is more detailed. Especially if you have multiple establishments in one area code area, this is the most 'pure' option.
Smart combination
It is also possible to combine both functionalities. For example, by using the area code in places where you have one branch (fine-grained enough) and asking callers for their postcode in areas with multiple branches. And if someone calls with a mobile or blocked number? Then the system still asks for the postcode.
See how it works
Watch a quick demo to learn how setup, team usage, and key features keep your business reachable - anytime, from anywhere.

Let us arrange your routing
Automatically forwarding your central number to a specific branch is no child’s play for us. We’re happy to set up the ideal routing for your organization - whether you have 2 or 200 locations. Want to work with area codes or postal codes? Or combine both? We’ll make sure your callers always reach the right place, instantly.
Learn more about other features
Discover more features designed to enhance your business communications.
Call filter
Are there callers you’d rather not reach your business number? With the call filter feature, you can easily block unwanted calls and control who gets through.
Call forwarding
Your phone number is a virtual number, meaning every incoming call can be forwarded to any device - whether a landline or mobile.
Call insights
Want to reach more callers and improve service? Call statistics help you track performance and ensure you’re meeting your goals. After all, measuring is knowing.
Central business number FAQ
Find clear answers about a central business number and how it works for your business.
You can forward calls to another branch, for example during busy times or when a different work area is assigned. If you let us know the changes, we will implement them.
We can program and play a phone menu that allows the caller to make a choice. We can also use Google DialogFlow to have an advanced speech recognition bot listen to what the caller wants and transfer the call.
The advantage of 1 central virtual phone number for all branches is that incoming calls are distributed across the branches. It does not matter which provider the branch is connected to. Each branch therefore remains flexible and you can configure and manage a central number.









