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ItalyPowerful features included
Simplify communication with advanced call features designed for businesses. From call forwarding to voicemail, get everything you need to manage calls efficiently and keep your team connected.
Call filter
Are there callers you’d rather not reach your business number? With the call filter feature, you can easily block unwanted calls and control who gets through.
Call forwarding
Your phone number is a virtual number, meaning every incoming call can be forwarded to any device - whether a landline or mobile.
Call insights
Want to reach more callers and improve service? Call statistics help you track performance and ensure you’re meeting your goals. After all, measuring is knowing.
Call queue system
Sometimes call volume exceeds your team’s capacity. With the queue system, you can handle peaks efficiently and ensure no caller is left waiting.
Call recording
Record calls to monitor quality, train your team, or keep important conversations on file. A simple way to stay in control.
Central business number
Our IVR platform can distribute hundreds of simultaneous calls across all branches in the country.
Change final destinations
Forward calls to any phone: mobile, landline or VOIP. Change destinations anytime, as often as you like.
Custom telephony
Need something special? We build custom telephony features on our IVR platform -whatever you need, just tell us.
International telephony
Need to take calls from abroad or connect internationally? Easy. Our platform supports global connections without extra setup.
Peak traffic management
Launching a big campaign or getting media exposure? Our system helps you handle a flood of inbound calls so no customer is left waiting.
Selection menu (IVR)
Help callers reach the right person immediately. With a simple menu, you route every call to the right employee or department.
Smart voicemail system
Never miss a call again. If lines are busy, queues are long, or you’re temporarily unavailable, voicemail ensures every caller can still leave a message.
Statistics by email
Receive daily, weekly, or monthly call reports directly in your inbox. Clear insights, fully included with your number.
Text to speech assistant
Let the computer speak your message for you. The voice sounds natural and is ideal for menus or auto-responses.
VIP whitelist
Only want calls from specific contacts? With a VIP whitelist, only pre-approved numbers can reach your business line.
Webhook call routing
Set up your own custom routing with webhooks. Send calls to different places based on rules you define on your site.
Welcome message
“Thank you for calling…” is often the first thing you hear when you call a large company with professional phone service.
Whisper tone
Many businesses use multiple phone numbers. A whisper tone tells you which number was called before you answer, so you’re immediately prepared.
Frequently Asked Questions
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Yes, our system fully supports international calling. You can receive calls from clients worldwide and make outbound calls to any destination using your business number. No special setup is required - just choose the international destinations you need, and we’ll make sure your connection is smooth and reliable.
Our selection menu (also known as IVR) guides callers to the right team using a voice menu. It can route based on language, time zone, country, or caller type - fully automatic and fast.
If call volume spikes, our call queue system handles the load. Incoming calls are placed in a queue with a waiting message until someone becomes available. You’ll never miss a lead due to high traffic, and you can monitor live queue activity in your dashboard.
Your virtual number acts as a smart entry point. When someone calls your number, our system automatically forwards it to the destination you’ve set - this could be a mobile, landline, or VoIP device. You can update these destinations anytime in your dashboard.
Yes, our Call Filter lets you control who can reach your business number. You can block specific numbers or restrict access so only approved contacts can call. This is useful for avoiding spam or prioritizing known clients and partners.
Absolutely. Using webhook call routing, you can set up custom routing logic linked to your own platform or CRM. Incoming calls can be routed based on real-time data like customer status, location, or support tier - fully automated and integrated.
Yes, we offer tailored telephony solutions through our Custom Telephony service. Whether you need a unique routing rule, integration with your tools, or something not covered by default features - just tell us what you need, and we’ll build it for you.
