Articles
Read the latest stories, use cases and updates to make optimal use of your business number.

What is the Lifespan of a Phone System?
Discover the lifespan of phone systems, from analog to cloud-based. Choose scalable, cost-efficient solutions with Belfabriek.

How Does a Phone System Work? | VoIP Phone System Explained
Discover how a VoIP phone system works, from digital signals to Unified Communication. Flexible, scalable, and cost-effective for your business!

Phone Hold Music Best Practices | Royalty-Free Music
Optimize your queue with professional hold music. Reduce irritation, improve customer satisfaction, and choose royalty-free music with Belfabriek!

What is a Call Center?
What is a call center? Discover its functions, the difference between inbound and outbound, and the skills needed for a call center agent.

Call Management Software: Which One for a VoIP Phone System?
Optimize your communication with call management software for a VoIP phone system. Manage everything efficiently and scale for your business.

How Relevant is an Analog Telephone Exchange?
Discover the difference between analog and VoIP telephone exchanges. Choose future-proof, flexible, and cost-efficient communication for your business!

Business Telephony: What is the Best Telephone Solution for Your Company?
Discover the best business telephony: Landlines or VoIP? Save costs, improve accessibility, and enjoy advanced features. Read more!

What is an Interactive Voice Response Platform?
Learn how Interactive Voice Response (IVR) efficiently handles calls, reduces wait times, and directs customers to the right department. Discover the benefits!

Missed Call? Turn It into a New Opportunity!
A missed call is a new opportunity! Discover how Belfabriek helps you analyze and effectively follow up on missed calls for optimal customer service.

New Telephone Exchange? Future-Proof with a VoIP Telephone Exchange
New telephone exchange? Future-proof with VoIP









