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Read the latest stories, use cases and updates to make optimal use of your business number.
New Maximum Rates for 0900 Numbers
Starting April 2, 2013, holders of 0900 service numbers can increase their rates to €0.90 per minute or €1.40 per call.
Call recording: Free Feature from Belfabriek For Everyone
Free call recording from Belfabriek: easily record phone calls and listen to them online. Improve training and prove transactions.
New-Style Branding: Name Numbers
Name numbers give your company a unique opportunity to profile itself further. Discover for yourself how you can greatly strengthen your branding with a beautiful name number!
Call Recording Price Reduced
Starting this month, the costs for cloud-based call recording at Belfabriek have been significantly reduced.
Turning features of your service number on or off
The page with which you can completely customize your service number is called Number settings and is the control center of your telephone system.
The Difference Between Call Centers and Contact Centers
The difference between a 'call center' and a 'contact center' lies in the type of interactions these departments handle.
Measuring Customer Experience Made Easy
We don’t just provide you with a phone number; we also offer a variety of useful tools. Take, for example, our real-time call statistics.
Updated Service Number Shop
Order an 0800 or 0900 service number even faster and easier with Belfabriek's new service number shop.
Telephone Lead Generation | How to Attract Potential Customers?
Telephone lead generation: effectively attract potential customers! Discover why a service number leads to more leads and higher conversion. Start today!
Customer contact assessment phone
What do customers find important when talking to your contact center? In the following ways you can improve the customer experience.
