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Read the latest stories, use cases and updates to make optimal use of your business number.
The 6 most useful functions for phone numbers for SMEs
SME companies are increasingly opting for a 0800, 088, 085 or 0900 number. We list useful functions with which you can get the most out of your phone number.
Set Up a Helpline with Volunteers in 3 Steps
Want to set up a helpline with volunteers? Follow these 3 steps carefully. The first step is...
Recording Voice Files for Announcements
Recording voice files for announcements: a list of the most commonly used announcement texts. Tips for optimal results.
Your Own Call Statistics with Our API
Our API allows customers to access call statistics through their own environment. With our statistics API, integration is simple and efficient.
New: Belfabriek Call Center App for iOS and Android
With the Belfabriek Call Center app, employees and call center agents can manage their availability. Now available for Android and iPhone.
Business Phone Number on Mobile [How to]
The best of both worlds: a business phone number on mobile. How can you manage a professional fixed number via your smartphone?
Update: Better Support and Easier Saving of Changes in My Belfabriek
This update to our online customer dashboard makes managing your service number(s) easier and provides an extensive knowledge base where you can find answers to frequently asked questions.
Difference Between Hardphone and Softphone – What’s the Best Solution for Your Business?
In this article, we explore the difference between hardphones and softphones: what’s the best solution for your business?
Now Even Easier to Set Employee Availability
The ability to easily and in real-time make routing changes has become increasingly important for our customers in recent years.
Forwarding Landline Number to Mobile
Combine the best of both worlds: forward your landline number to mobile. Professional landline number with your smartphone. Flexible yet professional.
