Popular countries
Activate international phone numbers and conquer new markets!
Expanding across borders? Setting up support in another country? We are happy to help as a global telecom provider with our own IVR platform!
Systems
Desk phone
Connect calls via hardware
Soft phone
Handle calls on your computer
Web interface
Manage calls from any browser
Team dashboard
Monitor team performance
Fixed on mobile
Business number on mobile
Build your ideal phone number with a custom phone system
Design your perfect phone system that works across all devices: fixed, mobile, or VoIP. New: now also desktop Linphone softphone (Mac, Windows & Linux)
Call Routing & Distribution
Call forwarding
Forward calls to any device
Selection menu (IVR)
Route callers via voice menu
Call queue system
Manage waiting callers efficiently
Calendar-based routing
Route calls by availability
Peak traffic management
Handle high call volumes
Caller Experience & Control
Welcome message
Greet callers professionally
Call filter
Block unwanted incoming calls
PIN code routing
Restrict access with PIN
Whisper tone
Play details before answering
Management & Analytics
Call recording
Record calls for quality control
Call insights & Statistics
Track performance with analytics
Call notes
Add notes to conversations
Developer Tools & Custom
API Integrations & Webhooks
Connect systems via API
Custom solutions
Solutions for complex needs
Virtual receptionist
Auto-answer & route inbound calls
AI voicebot
Answer and automate calls
Control your phone system with AI
Change settings by chat, with approval
Text to speech assistant
Generate natural voices for bots
Real estate voicebot
Book viewings and qualify buyers
Plumber voicebot
Triage urgent repairs and book visits
Takeout voicebot
Take pickup orders and pass them on
Automate calls with AI
Inbound or outbound, our AI bots answer, route and automate conversations without adding workload.
Company
About CallFactory
Learn more about us
Success stories
See how others use our numbers
Trust & compliance center
Security and compliance details
Blog
Latest news and insights
Support
Help center
Get help and support
Contact us
Get in touch with our team
Resources
Solutions
Tailored for your business
Tools
Handy extras for business
Talk to our specialists
Get expert advice on phone numbers, phone features, our IVR platform and AI for your business.
Netherlands
Belgium
Denmark
Germany
France
United States
Austria
UK
Spain
Italy
Determine agent on-call status
Block unwanted calls
Redirect calls easily
International telephony
Connect worldwide seamlessly
Guide callers with options
Call insights
Track call performance
Convert text to spoken messages
Read our customer stories
Testimonials
Feedback from real users
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Netherlands
Belgium
Denmark
Germany
France
United States
Austria
UK
Spain
Italy