Netherlands
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ItalyEvery missed call is a missed listing.
Someone calls at 7:10 in the evening about selling their home. Right now they get your voicemail and call the agency down the street. The real estate line picks up, hears what the call is about, puts it through when it can, and otherwise takes the name, number and address, with a callback promise you simply keep the next morning.
Built on our own platform · day and night · on your line in two business days
Sellers pick up the phone. They don't send an email.
A listing almost always starts with a phone call, often outside office hours, and often to two or three agencies in a row. Whoever answers first gets that conversation. Three things decide whether that is you.
They don't call just one agency
If nobody answers, they rarely wait for a callback. Within a minute the caller is on to the next agent on the same street, and that one does pick up.
It happens outside your hours
On the couch in the evening, on a Saturday between two viewings, on the Friday the whole office is tied up with closings.
Exactly the moments your phone now forwards to a voicemail nobody leaves a message on.
Not every call is a listing
A good share of the volume is sales calls, a question about opening hours, or someone who actually wants property management. Those calls do not need to tie up the sales line.
The honest part: the line does not take offers and does not give a price estimate. It makes sure the right caller reaches you first.
At 7:10 p.m., someone calls about their home
This is the call a year's commission can hang on, and the moment most agencies do not pick up. The same week, twice.
Without a real estate line
- The caller hears
- a beep
- You know the next morning
- a number, no reason
- Their second call
- to the agency down the street
- Saturday, you are at a viewing
- thirty seconds of ringing
- Your Monday
- calling back without context
- Recorded
- nothing
With a real estate line
- The caller hears
- a voice, within three seconds
- You know the next morning
- name, number and address
- Their second call
- no longer needed
- Saturday, you are at a viewing
- an intake, no ringing
- Your Monday
- a qualified listing lead
- Recorded
- every call
Hear Eva before you decide anything
A voicebot is the one thing we sell that you can judge without talking to us. Call the line and try to trip her up, because that is exactly what you want to find out before you buy anything.
- Property search “I am looking for a home in Islington under five hundred thousand pounds.”
- By property ID “I would like to view property P004.”
- Nothing available “A penthouse under three hundred thousand pounds.”
- Canceling “I would like to cancel my viewing.”
What you hear is a built example on a UK number, which you call at your international rate. The agency does not exist, the listings are eight made-up properties in London, and the viewings you book are not real. What is real: the voice, the understanding, the speed, and the way she asks follow-up questions. That is what to listen for.
You describe it the way you would explain it to a new colleague
“If someone calls about selling their home, put them straight through. If that does not work, take their name, number and address and tell them we will call back before ten tomorrow.”
You describe the outcome
In plain English. What the caller needs to be able to do, what has to be recorded, and who may be disturbed.
We build, you listen
We map out the call flow and set down, step by step, what the line does and does not say. You get a number to call yourself before anything goes on your own line.
It runs, day and night
The line becomes a destination in your routing, next to your phones. From then on you change the wording yourself; we keep the flow up to date.
Where the line is drawn: the line routes, qualifies and records. It never names an asking price or a commission, never comments on offers or other interested buyers, and never promises a viewing time. That stays with the agent.
Six things the line does for real estate agencies today
All automated, all with a person behind it. More is possible, such as a text after a viewing, a second language or updates in your CRM.
Evening and weekend line
Outside office hours the same intake, only without putting calls through. Every caller hears a specific callback window instead of a beep.
Viewing requests
Address, to live in or as an investment, financing in place, a home to sell first, preferred time. The agent calls back and can suggest something right away.
Spotting a seller
“What is my house worth?” cuts across any other call and goes straight to an agent. The most valuable call of the day, and the quickest to win.
Filtering sales calls
Suppliers and partnership requests are politely noted and passed on by email, without tying up the sales line.
Keeping the callback promise
The time window the line says out loud goes on the follow-up list. If it is missed, the office manager gets an alert.
Deals in progress
Buyers and sellers with a question about their sale reach the right agent, instead of whoever happens to pick up.
Not every call belongs with a bot
The lines that pay for themselves share a shape, and so do the ones that disappoint.
Build it
Automate the call that starts the same way every time. “I would like to see that house.” “What is my home worth?” “I can’t make it tomorrow.”
There is no craft in those calls. They are details that need to reach the right person, and right now they often don’t.
Leave it alone
The call that needs judgment. Negotiating, discussing an offer, telling a seller their asking price is not realistic, reassuring a buyer whose financing is falling through.
That needs a person, and the line should have a short route there, not an attempt to sort it out itself.
What real estate agents want to know first
Often, yes, and that is intended. Eva does not pretend to be a colleague. She sounds natural and does not interrupt, but she does not pose as someone who is not there. That falls apart sooner or later, and then you have lost trust instead of a call.
Yes. When the line hears that someone wants to sell, it puts the call through to the agent you choose for that. If nobody is available, it takes the name, number and address and says when someone will call back.
The demo runs on made-up listings; your own line works with your properties. There is no list of systems we do and do not support. Your CRM, your calendar, your knowledge base or whatever else you use: we build the connection to fit. What is possible depends on what your system offers on the other side, and we find that out before we start.
Processing and storage take place within the EU, under a data processing agreement. We do not use call content to train models, and that is set down in the contract. Recordings are kept for thirty days at most.
Then it says so, and records the name, number and question instead of making something up. A line that guesses to seem helpful costs you more than a line that passes the call on.
That depends on what the line has to do and how many calls go through it. You get a price in the first conversation, before anything is built.
No. Central London Estates is a built example with made-up agency details, properties, appointments, prices and customer data. What you hear is exactly what your own line does.
Yes. The demo is built around natural English conversations, including spoken time windows, price ranges, property IDs and phone number confirmation.
The demo uses made-up property data, but the same workflow can be connected to your real listings, calendars and appointment systems.
Yes. Eva looks up a specific property by its property ID and guides the caller toward the next step, such as booking a viewing.
Yes. Eva looks up existing viewing appointments and confirms the right appointment before canceling or changing anything.
Eva registers the seller’s request and creates a callback note so a real estate agent can follow up.
Eva detects unavailable slots or conflicts and offers alternative viewing times where possible.
Yes. The same structure can be adapted for plumbers, auto repair shops, dental practices, repair services and other appointment-based businesses.
