Netherlands
Belgium
Denmark
Germany
France
United States
Austria
UK
Spain
Italy🌍
25 years of business telephony
About CallFactory
For 25 years we have been a business-to-business provider. We started in 2001 in the Netherlands with toll-free and business numbers, the first virtual numbers. When our customers crossed borders, we grew with them, and today we are a licensed operator in 14 European countries.
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From custom-built to ready-made. We build virtual numbers to order,
exactly as a business needs them. Over the years we have also developed
ready-made solutions: a fixed number on mobile, a team dashboard
for teams that virtually staff a single national number together, and an
extensive calendar with which, for example, medical practices and IT
firms set up emergency and on-call services. Since 2025 we have been
building AI and voicebots directly into our platform.
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Our own platform, no middlemen. We run and program our own IVR
platform. That means we do not depend on third parties and can respond
quickly to our customers’ wishes and requirements, which translates into
better service and higher quality. Where resellers depend on an external
partner and, faced with a customer request, can do little more than open
a ticket and wait, we handle it ourselves.
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Why we are still here after 25 years. Our loyal customers value our feel for service and quality, and the direct relationship with us as their provider. We hope to set up a great phone number for your business or organization too.
We started in 2001 in the Netherlands. In the Netherlands and Belgium we use our original name, Belfabriek; in other countries its literal translation: CallFactory. We hold the European trademark rights to both names.
