🌍 Local reach, global scale

About CallFactory

CallFactory is a telecom provider for businesses — from sole traders to international enterprises. We provide national and international phone numbers, virtual numbers, and a fully programmable IVR platform across Europe. We are not a reseller. We built our own platform from the ground up in 2025, designed for AI from day one.

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Founded in the Netherlands in 2000 — as one of the first providers when the Dutch telecom market opened up in 1999 — we started with IVR, freephone, and premium rate numbers, and later expanded into virtual numbers across Europe. With over 25 years of experience in virtual numbers and a brand-new platform built from the ground up in 2025, we help companies build and control their phone setup exactly the way they want — with AI built in from the start.

We deliver calls through the mobile and fixed network — not over the internet. No app needed, no internet dependency. Your team receives calls on their mobile phone through the carrier network, with 100% call completion.

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We operate in 14 European countries, hold our own telecom licenses, and run our own telephony platform and infrastructure. Because CallFactory develops and manages every component in-house, we deliver flexibility, reliability, and technical control that resellers simply cannot match.

Our team is on Slack with notifications on our mobile phones — evenings, nights, and weekends. When something happens, someone is already there. For clients who want it, we set up a dedicated Slack channel for instant messaging at any time.

Where most providers stop at basic call forwarding, CallFactory goes further. After 25 years in virtual numbers, we built our entire platform from scratch in 2025 — designed for AI from the ground up. When something needs changing, we change it ourselves. When a problem occurs, we can pinpoint it exactly, right down to the carrier level.

If you are with a reseller, they have to phone their platform provider first, who then has to investigate, who then gets back to them, who then gets back to you. That chain does not work when your business depends on every call getting through.

What this means for you:

We build custom call flows, phone menus, and routing logic tailored to your business
Our private API lets your developer integrate telephony into your own software — we build the exact endpoints you need
The IVR toolkit gives development teams full control to program call flows with code
We can host your IVR in a Docker container or on your own infrastructure for compliance and scalability
From basic call forwarding to AI-powered voicebots — everything runs on the same platform

25 years experience

In virtual numbers since 2000. In 2025 we built our entire platform from scratch — designed for AI from the ground up.

Dutch-founded since 2000

One of the first providers when the Dutch telecom market opened up. Founded in the Netherlands in 2000, focused on IVR, freephone, and virtual numbers from day one.

Licensed in 14 countries

We hold telecom licenses across Europe, ensuring compliant and dependable service in every market we operate in.

Own platform

Not a reseller. Our fully in-house IVR platform gives us complete control over quality, features, and support.

Carrier network delivery

We forward calls through the mobile and fixed network — not the internet. No app, no Wi-Fi, 100% call completion.

Trusted carrier partners

Direct interconnects with major European carriers for high-quality routing and excellent uptime.

Largest number inventory

Choose from one of Europe's biggest inventories of national and international phone numbers.

Ready to start?

We want only 100% happy customers - let our support team make you happy with a perfect phone number!

🔒 No payment required
🧑‍💻 Setup by a real engineer
⏱ Average setup: 1 business day

You'll receive an email to test your number before going live.